Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Great experience. Every question I had, had an answer.it was a tough but amazing experience. Sam was helpful every step of the way.totally looking for for our next expepurchas
Reply from Sam Brock
December 4th, 2024 10:27 PM
I'm so glad to hear you had a positive experience, David! It was a pleasure helping you navigate through your mortgage process. I always strive to make sure all your questions are answered and the process is as smooth as possible. Looking forward...
read more
Lauren always made time for my phone calls, and has a great knowledge of her business. She was able to hreak break things down for me in an easily understandable way without making me feel like I was a child.
Reply from Lauren Stamper | The Tish Ashley Te...
December 3rd, 2024 07:44 PM
Andrew, thank you for the 5-star rating and such a kind review. I'm pleased to hear that I was able to help you understand the process and that my availability met your needs. My goal is to always provide clear and informed advice, so I appreciate...
read more
for
Rob's knowledge and insuring positive attitude made this transaction as smooth as possible.
Reply from Rob Rothrock
December 2nd, 2024 03:41 PM
I'm thrilled to hear that your experience with Highlands Residential Mortgage, Ltd. was a positive one. It's always my goal to make the transaction process as smooth as possible, and I'm glad I could deliver that for you, Russell. Your kind...
read more
for
Rob was very knowledgable and helpful throughout all the loan process.
Reply from Rob Rothrock
November 29th, 2024 09:50 PM
Thank you for your kind words, Erica! It's always rewarding to hear such positive feedback. I'm glad to hear that you found my knowledge and assistance during the loan process helpful. Rest assured, at Highlands Residential Mortgage, Ltd.,...
read more
Tracy was always available for any questions and explained the process to my clients so that they understood:)
Reply from Tracy Chairez
November 29th, 2024 02:08 PM
I'm thrilled to hear that you had a positive experience working with me at Highlands Residential Mortgage, Ltd. Ensuring my clients understand every step of the process is a priority for me, and I'm glad it made your experience better. Thank...
read more
for
Timely actions/ follow ups , detailed explanation of the loan process and helpful advices on overall buying process .
Reply from Molly Acosta
November 28th, 2024 01:59 PM
I'm so glad to hear that you had a positive experience with the loan process at Highlands Residential Mortgage, Ltd., Lakshmi. It's always my goal to provide timely updates and thorough explanations. I'm thrilled that my advice was helpful...
read more
Lauren was amazing. She made the whole process easy and was very knowledgeable and sincere even beyond closing!
Reply from Lauren Stamper | The Tish Ashley Te...
November 28th, 2024 01:30 PM
Thank you so much for your wonderful review, Warren! I'm thrilled to hear that you found the process easy and that my knowledge and sincerity were able to assist you even beyond closing. Your feedback is greatly appreciated. It was a pleasure...
read more
for
The process went very smoothly and Sam quickly got back to me with any questions I had!
Reply from Sam Brock
November 28th, 2024 12:15 PM
I'm glad to hear that you found the process to be smooth and efficient, Shannon! It was my pleasure to assist you with your questions in a timely manner. Your feedback means a lot to me and the entire team at Highlands Residential Mortgage,...
read more
Kristen Walther has received a review with 5 star rating from Gypsy G
Reply from Owner
November 25th, 2024 03:34 PM
Thank you so much for helping your dad with all his paperwork for his new home! you went out of your way and we really appreciate it.
Everyone was great and very patient with us.
Reply from Kristen Walther-Merkins
November 27th, 2024 04:43 PM
I'm so glad to hear that you had a positive experience with us, Herron! Your patience during the process is greatly appreciated as well. As always, we strive to provide the best service possible for our clients at Highlands Residential Mortgage,...
read more
991–1000 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
