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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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5 Star
97%
4 Star
2%
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Reviews from Web
  • D
    Donna E
    Plano, TX
    Posted on December 7th, 2024 01:58 PM
    Molly never gives up on getting the loan done for our clients. She always stays calm and finds a solution even through some bumps in the road. So knowledgable. She's THE BEST.
    Reply from Molly Acosta
    December 10th, 2024 02:00 PM
    Thank you so much, Donna, for your glowing review and the highest rating! It's always my goal to make the loan process as smooth as possible, despite any hurdles that may arise. I'm delighted to hear that my efforts are paying off and that...
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  • D
    Deborah M
    The Colony, TX
    Posted on December 7th, 2024 01:56 PM
    Lauren you made the impossible possible and communicated like a champ all along the way! Thanks for serving my clients so well!
    Reply from Lauren Stamper | The Tish Ashley Te...
    December 10th, 2024 01:56 PM
    Thank you so much, Deborah, for your positive feedback and a great rating! It was a pleasure to assist you and your clients. Here at Highlands Residential Mortgage, Ltd., we always strive to make the "impossible" possible, and your review reaffirms...
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  • K
    Kristen B H
    Heiskell, TN
    Posted on December 6th, 2024 11:15 AM
    The whole process was absolutely amazing. We were so blessed to have found Clay at Highland Mortgage. From Start to finish I couldn't be happier. If you are looking for a company that is very professional and so easy to work with call Highland...
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    Reply from Clay Payne
    December 9th, 2024 11:17 AM
    Thank you so much for your glowing review, Kristen! I'm thrilled to hear about your positive experience with Highlands Residential Mortgage, Ltd. It was a pleasure to assist you throughout the process, and I'm delighted to know you found my...
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    Michelle S
    Little Elm, TX
    Posted on December 6th, 2024 04:07 AM
    Molly is such a pro!
    Reply from Molly Acosta
    December 9th, 2024 04:09 AM
    Hi Michelle, I'm absolutely thrilled to hear that you had a positive experience with me at Highlands Residential Mortgage, Ltd. Your feedback truly means a lot and I'm delighted to know that you found my services professional. I strive for...
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  • F
    Fred S B
    Celina, TX
    Posted on December 6th, 2024 02:39 AM
    Tracy was fantastic. Her ability to connect and make one feel at home.
    Reply from Tracy Chairez
    December 9th, 2024 02:41 AM
    I'm thrilled to hear that your experience with me at Highlands Residential Mortgage, Ltd. was a positive one, Fred! It's always my goal to make customers feel comfortable and at home. I'm extremely grateful for your feedback and your 5-star...
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  • A
    Adrian A
    Dallas, TX
    Posted on December 5th, 2024 01:12 PM
    We had really good comunication always and help with every step. Thank you!!
    Reply from Lauren Stamper | The Tish Ashley Te...
    December 8th, 2024 01:14 PM
    Thank you so much for your kind words, Adrian. It was a pleasure to assist you throughout the process and I'm glad to hear that you felt supported every step of the way. Your feedback means a lot to us here at Highlands Residential Mortgage,...
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  • K
    Kristin M M
    Corn, OK
    Posted on December 3rd, 2024 02:29 PM
    Quick, efficient, and courteous as usual. Always have a memeber of their team available to ensure a smooth operation.
    Reply from Lauren Stamper | The Tish Ashley Te...
    December 6th, 2024 02:33 PM
    Thank you so much for the glowing review, Kristin! We're thrilled to hear that you found our service quick, efficient, and courteous. We pride ourselves on always having a team member available to ensure a smooth operation. It was a pleasure...
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  • C
    Carlos A C
    Granbury, TX
    Posted on December 2nd, 2024 09:09 PM
    Lauren and her team are spectacular. This is not a regular lending firm, they are partners that will help you think short and long term about the market, rates, housing evolution, etc. I am extremely gratefull for the opportunity of partnering...
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    Reply from Lauren Stamper | The Tish Ashley Te...
    December 5th, 2024 09:11 PM
    Carlos, thank you so much for the glowing review! It's fantastic to hear your experience with our team was nothing short of spectacular. We always aim to guide our clients through the lending process, keeping both short and long-term factors...
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  • E
    Erick G P
    Waxahachie, TX
    Posted on December 2nd, 2024 02:00 PM
    Lauren and Ashley were great! Very thorough and helpful throughout the whole process, great communication from start to finish. If we had a question they would find an answer or have one. I wouild highly recommend Lauren and Ashley to our friends...
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    Reply from Lauren Stamper | The Tish Ashley Te...
    December 5th, 2024 02:04 PM
    Hi Erick, Thank you for the amazing 5-star review and for recommending us to your friends and family! We're so glad to hear that you found our communication and assistance throughout the process helpful. It was our pleasure to make sure all...
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    David L
    Posted on December 1st, 2024 10:27 PM
    First time buyer but an amazing experience. For every question, Sam had an answer. Looking forward for our next purchase. I would recommend to anyone looking for the next home.
    Reply from Owner
    March 10th, 2025 09:18 PM
    David, I'm thrilled to hear that your experience as a first-time buyer was so positive. It was a pleasure working with you and providing the answers you needed along the way. I'm here for you whenever you're ready for your next purchase and...
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.