Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
for
Marlon Kelly
This home buying experience has been PHENOMENAL! Marlon and Nini have been patient, reaponsive, educational, and informative! They have the higheat level of professionalism and honesty, and I am eternally grateful. I truly had ZERO home buying...
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Reply from Marlon Kelly
November 27th, 2024 03:35 PM
Robin, I'm thrilled to hear that you had such a positive home buying experience with us at Highlands Residential Mortgage, Ltd. Your kind words and recognition mean a lot to us. We always strive to provide the highest level of professionalism...
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for
Marlon Kelly
Marlon is very helpful, professional and kind. His kindness and knowledge made our transaction very smooth. I would definitely seek his help the next time if we ever need to buy the property. Thank you so much!
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Reply from Marlon Kelly
November 26th, 2024 03:12 PM
Thank you for your generous review, Seung! I'm thrilled to hear you had a positive experience with our transaction. It was a pleasure assisting you, and I look forward to helping you with any future property purchases at Highlands Residential...
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for
Marlon Kelly
The entire team was patient and thorough. They worked with me and calmed me down whenever I begin to feel overwhelmed. They reached out to me to make sure I was on point and on time with signing documents. This entire team made sure my experience...
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Reply from Marlon Kelly
November 26th, 2024 03:01 PM
Hi Tammie, I'm so glad to hear about your positive experience with our team at Highlands Residential Mortgage, Ltd. Your feedback is greatly appreciated. It was our pleasure to ensure that the process was as stress-free and efficient as possible...
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always been able to talk to somebody when I had questions and and had good answers. Dan was also good part of what we did.
Reply from Kelsey Acosta
November 26th, 2024 02:54 PM
I'm so glad to hear that you had a positive experience with our services, Randall. It's always our goal to make sure every client feels listened to and their questions are thoroughly answered. I'll definitely pass your kind words along to Dan...
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They work with me well.
Reply from Lauren Stamper | The Tish Ashley Te...
November 26th, 2024 01:21 PM
Hi Robert, I'm thrilled to hear that you feel we worked well together - your satisfaction is our top priority! It was a pleasure assisting you with your mortgage needs at Highlands Residential Mortgage, Ltd. We appreciate your 5-star review...
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Kristen and her team are simply amazing. They went above and beyond for my client and worked hard to ensure the transaction went well and handled everything with my cleint's best interest at the forefront.
Reply from Kristen Walther
November 25th, 2024 03:33 PM
You are such a hard worker for your clients. Going above and beyond to make sure we (lender) get what we need to ensure a smooth transaction. Truly appreciate you and love working with you and your clients.
for
Marlon Kelly
Mr. Kelly and his team were very knowledgeable and always had our mutual client's best interest in mind. Even if we had to change loan terms, they did so swiftly while informing all parties of the change and the benefits. My client received...
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Reply from Marlon Kelly
November 25th, 2024 03:20 PM
Thank you so much for your favorable review, Tynisha! I'm thrilled to hear that you're satisfied with our service. My team and I at Highlands Residential Mortgage, Ltd. always strive to prioritize our clients' interests and ensure a smooth,...
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Communication with Lauren to myself and our clients is always top tier. She keeps on schedule and keeps us in the loop. Transactions are easy because I know she will do what she says she will do.
Reply from Lauren Stamper | The Tish Ashley Te...
November 25th, 2024 02:45 PM
Thank you so much, Taylor, for your generous review. It's always a pleasure working with you and our shared clients. Staying on schedule and keeping everyone informed is a priority for us at Highlands Residential Mortgage. We understand the...
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I could not have been more pleased with my experience, interaction and execution of the entire home loan process with Lauren and the Tish Ashley team at the helm. Lauren listened to my requests and used her creativity to craft a personlized...
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Reply from Lauren Stamper | The Tish Ashley Te...
November 24th, 2024 01:17 PM
Blake, thank you so much for your glowing review! It's fantastic to hear that you were pleased with your home loan process. Listening to your needs and crafting a personalized loan solution that helped you get into your dream home was truly...
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Kelsey is wonderful as always! Proactive, communicative, knowledagable, and great to work with.
Reply from Kelsey Acosta
November 23rd, 2024 02:32 PM
Thank you, Emily, for your kind words and the perfect rating! I'm thrilled to hear that you found my services proactive and communicative. It's always my goal to provide a knowledgeable and pleasurable experience for my clients. I look forward...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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