Orlando, FL
Orlando, FL
Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partne... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Im a bit old fassion fashion and I like to work with people that ick up the phone. Susie and Mona were with me every time I called.
Reply from Susie Carlton | Loan Originator | E...
May 13th, 2026 01:59 PM
Dominic, I'm pleased to know that you appreciated our availability over the phone. Mona and I are always here to support you whenever you need us. It was a pleasure assisting you and Maria with your beautiful new home purchase. Thank you for...
read more
This team was an absolute delight to work with. Home buying is so so stressful, and there were many times that Nicole and her team went out of their way to be reassuring and kind. They also took their time educating us as much as possible.
Reply from Nicole Johnson
May 4th, 2026 05:04 PM
Sarah, thank you so much for your kind words! It was truly a pleasure working with you during such an exciting milestone as your first home purchase. We know buying a home can feel overwhelming at times, so it means a lot to hear that our team...
read more
Susie Carlton led my wife Sabrina and I through the our first home purchase with great care, professionalism, expertise. Susie and her team were exceptionally thorough with our paperwork and worked closely with us to get a great deal on our...
read more
Reply from Susie Carlton | Loan Originator | E...
April 30th, 2026 04:22 PM
Shane, I'm grateful for your kind words and recommendation. It was a pleasure to assist you and Sabrina with your first home purchase. I loved meeting you both at the closing and am so appreciative of your recommendation! I would love to work...
read more
Susie was professional, courteous and kept us informed every step of the way. I can't think of a single thing she could have done better.
Reply from Susie Carlton
April 30th, 2026 04:24 PM
Barbara, thank you for your kind words. I can't thank you enough for trusting me with these special clients! I always appreciate your professionalism as a great Real Estate partner. It was my pleasure to assist you, and I'm grateful for your...
read more
Susie was very helpful and communicated well throughout the entire process. we previously had a bad experience with our first lender when we purchased our home and heavily regretted not going with Susie from the beginning. We reached out to...
read more
Reply from Susie Carlton | Loan Originator | E...
April 27th, 2026 12:52 PM
Denise, I'm pleased to hear that your refinancing experience with me was positive. I'm grateful for the opportunity to help you and Shannon find the best rates and address the lien issue with your previous title company. I'm so happy that is...
read more
Susie Carlton and her entire team are truly amazing! My wife and I just finished refinancing our house, and the experience was seamless from start to finish. This was our first time navigating a refinance, and Susie’s guidance was invaluable....
read more
Reply from Susie Carlton | Loan Originator | E...
April 25th, 2026 04:14 PM
Shannon, I'm so pleased to hear that you felt your refinancing experience with us was seamless! I so appreciate the wonderful review of me and my team. It was such a pleasure working with you both. You were right on top of things when needed,...
read more
Susie made the entire process seamless. We closed right on schedule and had the pleasure of working closely with a wonderful family as they purchased their forever home in Florida. Thank you!
Reply from Susie Carlton | Loan Originator | E...
April 20th, 2026 01:19 PM
Bryan, it was a pleasure working with you and our family on their journey to purchasing a forever home in Florida. Thank you for your kind words and for trusting me with this important step. You were a true professional, and I enjoyed meeting...
read more
Susie is the best!
Reply from Susie Carlton | Loan Originator | E...
April 17th, 2026 08:21 PM
Awe, thank you so much, Matt! It was a pleasure assisting you. I hope you and your beautiful family make many happy memories in your new home!
Nicole was very friendly, knowledgeable, and communicative during our home loan process! We are very happy to have worked with her.
Reply from Nicole Johnson
April 15th, 2026 01:54 PM
Charlie, thank you so much for your kind words! It was truly a pleasure working with you through your first homebuying experience. I’m so glad I could help make the loan process feel clear, smooth, and well-communicated. Congratulations again...
read more
Every single thing was simple. Help was offered the entire way through.
I mean there was zero worries or difficulties.
They all communicated perfectl;y and knew everything
Reply from Susie Carlton | Loan Originator | E...
April 15th, 2026 01:00 PM
Kristin, I'm pleased to hear that your experience was so smooth and worry-free. I so appreciate you returning to me for your refinance, and I'm so happy that you felt taken care of throughout the process. Thank you for your kind words about...
read more
31–40 of 867
About
Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partners and stakeholders.”
Element Home Loans is headquartered in Atlanta with branch locations having local decision making authority to offer mortgage loans for residential properties primarily in the southeastern US, and the ability to handle mortgage financing in a total of 49 states. We think that the current environment still offers great opportunities, and expansion in additional locations is planned thru new branches, and loan officers. Element Home Loans provides the right platform for growth.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
Year Started
1998
Time Zone
Pacific Standard Time (PST)
Disclaimer
Element Home Loans is a Division of NFM, Inc. dba NFM Lending, NFM NMLS #2893. NFM is an Equal Housing Lender. For NFM, Inc’s full agency and state licensing information, please visit www.nfmlending.com/licensing. NFM, Inc.’s NMLS #2893 (www.nmlsconsumeraccess.org). NFM, Inc is not affiliated with, or an agent or division of, a governmental agency or a depository institution. GA license # 17414. Copyright © 2026.