Orlando, FL
Orlando, FL
Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partne... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Nicole made the process very easy
Reply from Nicole Johnson
July 6th, 2026 01:54 PM
Katie, thank you for the kind review. The mortgage process can be a challenge at times. Thank you for taking the time to let us know we made the process easy for you. We look forward to serving you in the future.
The home-buying process itself was a headache at times, but it was made so much easier thanks to the incredible people who guided us through it.Susie Carlton, in particular, was absolutely outstanding. Her hard work, responsiveness, and transparency...
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Reply from Susie Carlton | Loan Originator | E...
July 1st, 2026 12:49 PM
Kenrick, I'm grateful for your kind words and for sharing your experience with the home-buying process. It's wonderful to hear that my efforts, along with Mona and Jade's support, made a positive impact during your journey. Thank you for trusting...
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Susie and her team kept us on track thru the morgage aquiring process. I felt like I was in good hands with stewardship and integrity in hand. As a first time buyer the process was thought to be complex and intimidating; Susie and her team...
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Reply from Susie Carlton | Loan Originator | E...
June 26th, 2026 01:17 PM
David, I'm grateful for your kind words and so pleased to hear that you felt well-supported throughout the mortgage process. It's important to me that first-time buyers feel confident and at ease, and I'm glad we could make the experience smooth...
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Nicole and her team (Jade, Mona, etc...) were fantastic. They communicated everything, and doublechecked to make sure everything was communicated. When applyign for a home loan, there are tons of little things that need to be taken care of...
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Reply from Nicole Johnson
June 23rd, 2026 05:07 PM
Tom, thank you so much for your kind words. It truly means a lot to me and the team. Jade, Mona, and everyone involved work very hard to make sure nothing gets missed, so hearing that you felt informed, supported, and cared for throughout the...
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Susie is the best! Always delivers and makes me look like a rock star with my clients. There is no need for me to work with any other lender
Reply from Susie Carlton | Loan Originator | E...
June 23rd, 2026 03:34 PM
Awe, this is the best review ever! Thank you so much, David. You are always so amazing to work with and such a strong supporter of me and my team! Appreciate you so much!
I had worked with Sue Carlton in purchasing a home about 5 years ago. When it came time to purchase a new home I knew i wanted to work with Susie and her team again. She was great, helping work through some difficulties with the timing between...
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Reply from Susie Carlton | Loan Originator | E...
June 8th, 2026 03:21 PM
Jay, I appreciate your trust in choosing to work with me and my team again for your new home purchase! I appreciate the great review of me and my team and am so happy we were able to navigate the timing challenges between the closings. I loved...
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Susie was a pleasure to work with 😊 hope to do more business with you soon! Thanks again!
Reply from Susie Carlton | Loan Originator | E...
June 2nd, 2026 06:23 PM
Sean, I appreciate your great review and am happy to hear that you enjoyed working with me and my team. I look forward to the possibility of doing more business together soon! Know that I'm here for you and any of your buyers that I can assist!...
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Susie and her entire team made the process smooth as could be. Excellent communication and follow-through
Reply from Susie Carlton | Loan Originator | E...
June 2nd, 2026 01:29 PM
David, I'm pleased to hear that you found the process smooth with our team! I really appreciate the wonderful review! Excellent communication and follow-through are important to us, and I'm glad we came through. Thank you for your kind words!...
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in 24+ years in Real Estate, Susie and her team are the BEST!!!
Reply from Susie Carlton | Loan Originator | E...
May 31st, 2026 08:38 PM
Wow, Matt, that is a wonderful endorsement coming from such an amazing Real Estate Professional! I really appreciate your business and always love working with you and your clients. Thank you so much for this great review!
It was quick and easy! I don't understand any of this but Nicole and her team made it as painless as possible.
Reply from Nicole Johnson
May 19th, 2026 03:44 PM
Jenn, thank you so much for your kind words! It was truly a pleasure working with you again. The mortgage process can feel overwhelming at times, so our goal is always to make it as smooth, simple, and well-explained as possible from start...
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About
Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partners and stakeholders.”
Element Home Loans is headquartered in Atlanta with branch locations having local decision making authority to offer mortgage loans for residential properties primarily in the southeastern US, and the ability to handle mortgage financing in a total of 49 states. We think that the current environment still offers great opportunities, and expansion in additional locations is planned thru new branches, and loan officers. Element Home Loans provides the right platform for growth.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
Year Started
1998
Time Zone
Pacific Standard Time (PST)
Disclaimer
Element Home Loans is a Division of NFM, Inc. dba NFM Lending, NFM NMLS #2893. NFM is an Equal Housing Lender. For NFM, Inc’s full agency and state licensing information, please visit www.nfmlending.com/licensing. NFM, Inc.’s NMLS #2893 (www.nmlsconsumeraccess.org). NFM, Inc is not affiliated with, or an agent or division of, a governmental agency or a depository institution. GA license # 17414. Copyright © 2026.