Orlando, FL
Orlando, FL
Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partne... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Nicole and her team are excellent to deal with. The communication was spot on, I did not have to call to see where we were at with the process. Nicole will go above and beyond to help my clients secure a loan.
read more
Reply from Nicole Johnson
April 14th, 2026 02:30 PM
Thank you so much for your kind words. It truly means a lot. I always enjoy working with agents like you who care so deeply about their clients, and I appreciate the way we both strive to provide great customer service throughout the process....
read more
I greatly appreciate everything Nicole did for me!
Reply from Nicole Johnson
April 7th, 2026 07:08 PM
Christina, you were a joy to work with. I loved assisting you and appreciate the kind review. I hope you have many happy years in your home!
Susie was very nice and communicative since Day 1, was there to hop on Teams calls and texts to help break down different types of loans and overall questions, and comparisons of different home costs. Her team was also great with communicating...
read more
Reply from Susie Carlton | Loan Originator | E...
March 30th, 2026 04:12 PM
Thanks for the wonderful review! I appreciate your kind words, Ivy. I'm glad to hear that you found my communication from the start of the process helpful. It was important to me to make sure you were comfortable and well informed. I'm also...
read more
Susie and her team were unbelievably easy to work with They were diligent in following up with needed info, they were incredibly kind and helpful in helping me get them what they needed I never felt that they didn't have my best interest from...
read more
Reply from Susie Carlton | Loan Originator | E...
March 23rd, 2026 05:52 PM
Brian, thank you so much for the great review! I'm very glad to hear that you found the process went smooth for you! Your feedback about the ease of working together is much appreciated. Thank you for trusting my team and me at Element Home...
read more
We are relocating to South Florida for a job opportunity. Having used Susie's team previously for our current home she was the first person we reached out to for a referral and were excited to find out that she could also help with lending...
read more
Reply from Susie Carlton | Loan Originator | E...
March 23rd, 2026 02:36 PM
Kathleen, I'm so excited for you and your family and your relocation to South Florida, and I'm pleased that I could assist you once again with your home financing needs. Thank you for trusting me with this important transition, and I hope you...
read more
Thanks for the positive experience
Reply from Susie Carlton | Loan Originator | E...
March 20th, 2026 01:06 PM
Amy, I'm pleased to hear that your experience was positive. It was a pleasure working with you again, and I so appreciate your repeat business! If you ever need assistance in the future, please feel free to reach out. Thanks for the 5 star...
read more
The entire team was very attentive throughout the whole process and worked incredibly to ensure I had what I needed to close on time despite them having short notice.
Reply from Nicole Johnson
March 19th, 2026 06:49 PM
Taylor, thank you for the kind review. It was our pleasure serving you even with the short timeframe. Please let us know if there is anything we can do better to earn a 5 star review in the future. Enjoy your new home.
Susie and team was a pleasure to work with! She is professional, organized, and made the entire process feel easy. I highly recommend her services.
Reply from Susie Carlton | Loan Originator | E...
March 17th, 2026 06:43 PM
Ramon, I'm glad you found the process easy while working with us! Thank you for your great review and recommendation. If you and your clients ever need assistance in the future, I’m here to help!
Nicole was very responsive. I didn't realize she hadn't done a DSCR loan which caused a few bumps along the way but she did her absolute best and her team also did amazingly.
Reply from Nicole Johnson
March 11th, 2026 05:14 PM
Elizabeth, thank you for taking the time to share your feedback about me and my team at Element Home Loans. I appreciate your acknowledgment of my responsiveness and the effort I put in, despite the challenges with a DSCR loan. Your insights...
read more
Susie was excellent from start to finish. She provided great service and kept me informed on their progress throughout the entire transaction. I would highly recommed using Susie's services to help you with all of your mortgage needs.
Reply from Susie Carlton | Loan Originator | E...
March 4th, 2026 01:54 PM
Thank you, Sean, for your great review! I'm glad to hear that the service met your expectations and that you felt informed throughout. You are a true professional and I hope to have the opportunity to work with your future buyers! Your recommendation...
read more
41–50 of 867
About
Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partners and stakeholders.”
Element Home Loans is headquartered in Atlanta with branch locations having local decision making authority to offer mortgage loans for residential properties primarily in the southeastern US, and the ability to handle mortgage financing in a total of 49 states. We think that the current environment still offers great opportunities, and expansion in additional locations is planned thru new branches, and loan officers. Element Home Loans provides the right platform for growth.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
Year Started
1998
Time Zone
Pacific Standard Time (PST)
Disclaimer
Element Home Loans is a Division of NFM, Inc. dba NFM Lending, NFM NMLS #2893. NFM is an Equal Housing Lender. For NFM, Inc’s full agency and state licensing information, please visit www.nfmlending.com/licensing. NFM, Inc.’s NMLS #2893 (www.nmlsconsumeraccess.org). NFM, Inc is not affiliated with, or an agent or division of, a governmental agency or a depository institution. GA license # 17414. Copyright © 2026.