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Orlando, FL

Orlando, FL
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Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partne... Show More
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Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • D
    David F
    Orlando, FL
    Posted on October 19th, 2026 03:12 PM
    I have worked with Susie Carlton for several years now, and she has definitely proven her worth. She is always on top of the loan files and does a fantastic job ensuring that buyers receive the best service, the best rates, and are fully qualified...
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    Reply from Susie Carlton at Element Home Loans
    October 19th, 2026 03:18 PM
    Dave, thank you for taking the time to give me a review and sharing your experience! You and Maru are so amazing to work with and I always appreciate your professionalism throughout the transactions. I have loved working with you over the last...
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    Orlando
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    D
    David F
    Posted on October 19th, 2026 12:00 AM
    Orlando has received a review with 5 star rating from David F
  • K
    Kimberley G
    Winter Park, FL
    Posted on October 6th, 2026 09:10 PM
    Susie was wonderful to work with . She is an excellent communicator . I will recommend Susie to my next client!
    Reply from Susie Carlton at Element Home Loans
    October 7th, 2026 12:48 PM
    Kimberley, It was such a pleasure working with you! I truly appreciate your willingness to recommend me to your next client. You are a true professional, and I will definitely stay in touch. At Element Home Loans, we're committed to providing...
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  • N
    Nicholas S S
    Winter Park, FL
    Posted on October 6th, 2026 01:53 PM
    Susie was great! Very fast and informative!
    Reply from Susie Carlton at Element Home Loans
    October 6th, 2026 02:00 PM
    Nicholas, it was so wonderful assisting you and Jennifer! I so enjoyed meeting you at the closing. Thank you so much for the great review. At Element Home Loans, we always strive to provide a positive experience. Please keep us in mind if you...
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    K
    K G
    Posted on October 6th, 2026 12:00 AM
    Excellent!
    Reply from Owner
    October 9th, 2026 12:00 AM
    Thank you for the 5-star review. We are so grateful you took the time to let us know we did and excellent job and for the opportunity to serve you. We hope you enjoy your new home!
  • M
    Mark S
    Clermont, FL
    Posted on September 29th, 2026 02:25 AM
    The team was communicative and great about updating us with tasks as we needed to do them.
    Reply from Nicole Johnson
    September 29th, 2026 11:33 AM
    Thank you so much for sharing your experience! It was our pleasure to work with you. We know how important clear communication and timely updates are during the loan process, so we’re thrilled to hear you felt supported and informed every step...
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  • M
    Mark M G
    Clermont, FL
    Posted on September 25th, 2026 12:44 PM
    Great service and outstanding professionalim. Appreate all your efforts.
    Reply from Nicole Johnson
    September 25th, 2026 03:01 PM
    Thank you so much for the kind review and for trusting me with your buyers. It was a pleasure working with you and your clients, and I truly appreciate the referral. I’m glad we were able to provide great service and a smooth experience. I...
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  • P
    Pamela A D
    Montverde, FL
    Posted on September 12th, 2026 02:28 PM
    Easy process Took us step by step
    Reply from Susie Carlton at Element Home Loans
    September 14th, 2026 01:07 PM
    Pamela, thanks so much for allowing me to assist you again! Thank you for sharing your experience! I really appreciate your business!!
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    Pamela D
    Posted on September 12th, 2026 12:00 AM
    Susie and her team are super helpful; the walk you through step by step.
    Reply from Owner
    October 9th, 2026 12:00 AM
    Thank you so much for your kind words! We’re thrilled to hear that Susie and her team were so helpful and able to walk you through everything step by step.Our goal is always to make the process as smooth and stress-free as possible, and feedback...
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  • R
    Ross E V
    Deltona, FL
    Posted on August 18th, 2026 06:14 AM
    Everyone was so great to work with, went above and beyond every step of the way. I will recommend to everyone.
    Reply from Susie Carlton at Element Home Loans
    August 18th, 2026 01:23 PM
    Ross, I appreciate your kind words and your plan to recommend us! I'd love more wonderful clients like you! I'm glad to hear that your experience with us was so positive. Wishing you and Beth many happy years in your new home.
  • 1–10 of 897
    About
    Element Home Loans is a business made up of highly experienced sales and support staff from the mortgage banking industry whose mission statement reads “to provide an exceptional level of service to our customers, employees, business partners and stakeholders.” Element Home Loans is headquartered in Atlanta with branch locations having local decision making authority to offer mortgage loans for residential properties primarily in the southeastern US, and the ability to handle mortgage financing in a total of 49 states. We think that the current environment still offers great opportunities, and expansion in additional locations is planned thru new branches, and loan officers. Element Home Loans provides the right platform for growth.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Fixed Rate Mortgages
    Adjustable Rate Mortgages

    Year Started

    1998

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Element Home Loans is a Division of NFM, Inc. dba NFM Lending, NFM NMLS #2893. NFM is an Equal Housing Lender. For NFM, Inc’s full agency and state licensing information, please visit www.nfmlending.com/licensing. NFM, Inc.’s NMLS #2893 (www.nmlsconsumeraccess.org). NFM, Inc is not affiliated with, or an agent or division of, a governmental agency or a depository institution. GA license # 17414. Copyright © 2026.