Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Ian was prompt at responding to all our questions , he helped us secure a great reginancing rate below the market average in a tough market, and helped us move along the refi process without any issues. I would recommend Ian at Northpointe...
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Reply from Ian McLellan
August 25th, 2025 05:37 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Nothing to say. Will talk next time when I get a loan again or refinance
Reply from Timothy Tusing
August 25th, 2025 04:00 AM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Ian was fantastic to work with and got us a lower rate than we expected and even helped us close ahead of schedule! He was always available to answer questions and made everything feel smooth and stress-free. Overall a very positive experience!...
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Smoothest refinance I've been part of. It was an absolute pleasure working with Jim Koops. I will certainly consider working with Jim again in the future.
Reply from Jim Koops
August 21st, 2025 01:07 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Easy, great rates, overall smooth
Reply from Ian McLellan
August 21st, 2025 12:38 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Ian clearly explained the process, fees and recommended locking the intersest rate which proved to be very favorable.
Reply from Ian McLellan
August 21st, 2025 12:28 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Nothing but good things to say about Northpointe and Jim! We had an amazing experience and everything was simple and straightforward from start to finish. Thank you!
Reply from Jim Koops
August 21st, 2025 04:20 AM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Loan Officer Matt Howard (NMLS 770630) and his mortgage team at Northpointe Bank delivered exactly what they promised—no hidden fees, no last-minute surprises, best interest rate, and complete transparency from start to finish. They answered...
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Most recently, Ian served as our loan officer for a primary residence mortgage, and the entire process was seamless. We closed on time, communication via email was quick and easy, and—as always—he provided prompt, thorough responses to all...
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Northpointe made my first homebuying experience very smooth and I'll be forever greatful
Reply from Jim Koops
August 19th, 2025 01:16 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
971–980 of 3079
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender