

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Matt was a great loan officer. He answered all my questions quickly. There were no unreasonable requests for documentation and closing went smoothly.
Reply from Matt Howard
August 19th, 2025 12:14 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Fast closing, good communication from Matt.
Reply from Matt Howard
August 16th, 2025 01:33 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Refinance successfully went through with competitive rates.
Reply from Ryan Bird
August 14th, 2025 09:57 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Service was efficient
Reply from Ian McLellan
August 14th, 2025 06:23 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Ian would actually answer the phone. This one simple thing is why he won my business.
Reply from Ian McLellan
August 14th, 2025 01:43 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Easy to communicate by email and got always timely responses to my inquiries. Easy ways to provide the documentation. The loan officer and team worked to keep everything on schedule. There were no issues with their paperwork at closing.
Reply from Ian McLellan
August 14th, 2025 01:31 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Everything was completed in a timely manner and my questions were answered clearly.
Reply from Ian McLellan
August 14th, 2025 01:14 PM
I really appreciate the feedback and am looking forward to working with you again.
My experience with Northpointe was great. Jim was very communicative throughout the whole process, it moved quickly, updates were handled well. I will note that the title company involved in this closing was not satisfactory. They were disorganized,...
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Reply from Jim Koops
August 13th, 2025 03:21 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Kept me in the loop each step of the way and was very responsive when needed.
Reply from Timothy Tusing
August 13th, 2025 12:03 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Tim was great to work with again, and made the loan process super easy and smooth for us. We know we are in good hands at Northpointe Bank!
Reply from Timothy Tusing
August 13th, 2025 05:39 AM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
981–990 of 3079
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender