Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Excellent experience refinancing our house with Ian. He was very responsive without being intrusive. He answered all our questions and incredibly helpful with making sure underwriting was satisfied with our documents. Highly recommend!
I shopped around and Northpointe’s interest rate was a full percentage point lower than my other quotes. I was bracing for big loan fees—didn’t happen. Ian and his team were responsive, transparent, and the portal made every step clear so I...
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The loan application process very clear and easy. Brett was excellent at communicating during the process, answering all questions and any always prvided updates throughout.
Reply from Brett Foster - Northpointe Bank
October 8th, 2025 06:21 PM
It's great to know that the loan application process felt clear and straightforward for you. I'm pleased to hear that I could effectively communicate and keep you informed every step of the way. Thank you for your kind words and for trusting...
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Brett took the time to address my concerns, along with cost and rate information. I really appreciate Brett's attention towards my concerns and resolving them.
Reply from Brett Foster - Northpointe Bank
October 8th, 2025 03:32 PM
Thank you for sharing your thoughts, Jeffrey. I appreciate you noting the effort taken to address your concerns and provide transparency about cost and rate information. It's important to me that your experience is comfortable and your questions...
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Tim was great to work with on my recent refinance The interest rate was also the best rate when I shopped around
Reply from Timothy Tusing
October 15th, 2025 02:58 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Best rate, no issues.
Reply from Matt Howard
October 15th, 2025 02:01 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Brett always responsive. He cleared all my
Reply from Brett Foster - Northpointe Bank
October 8th, 2025 01:28 PM
It's great to know that you found my responsiveness helpful. I'm pleased that I could assist in clearing up any questions or concerns you had. Thank you for choosing Northpointe Bank for your refinance needs, Sajan.
Working with Jim is easy.
Reply from Jim Koops
October 15th, 2025 12:44 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Ian was always available and responsive even when I was not ready to move forward in the process.
Reply from Ian McLellan
October 15th, 2025 05:24 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Jim was easy to work with and answered my questions very timely .
Reply from Jim Koops
October 14th, 2025 02:56 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
861–870 of 3078
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender