

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
It has been a pleasure working with Matt. He was always available to answer any question.
Reply from Matt Howard
October 31st, 2025 03:29 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Ryan Bird at Northpointe Bank made our refinance process smooth and stress free. He presented us with an appealing offer that genuinely worked for our financial situation.From our first conversation, Ryan was professional, responsive, and took...
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Reply from Ryan Bird
October 31st, 2025 02:37 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
This is the second time I am refinancing with this bank and chose Ryan again . He goes above and beyond in educating on products and he has outstanding communication skills. He is also very transparent and I have not found anything hidden or...
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Reply from Ryan Bird
October 31st, 2025 01:27 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
This was my third loan with Northpointe and Ian. Every experience was quick, informative, and seamless. Always a straight forward process and best price on mortgages.
Reply from Ian McLellan
October 31st, 2025 01:10 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Smoothles with the best rate! Will keep coming back
Reply from Ian McLellan
October 31st, 2025 12:25 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Jason Smith hands down is the reason my experience was great. If I could have given him more than a 10, I would have. His knowledge of the products and the processes made everthing seem less for me as the customer; which is how it should. Jason...
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Reply from Jason Smith
October 30th, 2025 03:25 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
We've worked with Ian befor. he's knowledgeable and quickly takes care of everything. A true professional and though we have never met we think of him as a frien.
Reply from Ian McLellan
October 29th, 2025 06:07 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Streamlined process, proactive communication, smooth close
Reply from Ian McLellan
October 29th, 2025 06:03 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
No thank you
Reply from Ryan Bird
October 29th, 2025 05:31 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Very professional and efficient
Reply from Ian McLellan
October 29th, 2025 02:41 PM
I really appreciate the feedback and am looking forward to working with you again.
811–820 of 3078
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender