

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Ryan was great to work with, he is organized, efficient, and made the refinance process seamless. Loved that, one less thing we had to worry about tracking every day
Reply from Ryan Bird
October 29th, 2025 02:24 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Ryan was very communicative, open and honest about the rate, and followed up on every question I had. It was a smooth, fantastic experience with no issues or hassle.
Reply from Ryan Bird
October 29th, 2025 01:33 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Brett and team were VERY responsive and helpful throughout the process . The rates were by far the best and we were able to close very quickly
Reply from Brett Foster - Northpointe Bank
October 22nd, 2025 04:15 PM
I'm pleased to know you found me and my team very responsive and helpful during the process. It's great that we were able to offer competitive rates and facilitate a quick closing for you. Your satisfaction is important to me, and I appreciate...
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Tim was helpful and honest throughout the entire process.
Reply from Timothy Tusing
October 29th, 2025 12:56 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
The online experience was confusing/tedious but eventually we got through it. Resulting outcome has been GREAT!
Reply from Jason Smith
October 29th, 2025 01:39 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Keep staying competitve on price and high on customer service and the sky's the limit for Jim!
Reply from Jim Koops
October 29th, 2025 08:28 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Nice informative conversation with Matt every time we had questions . Walked us through all steps and provided the beat rate .
Reply from Matt Howard
October 28th, 2025 10:34 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Matt helped us in everything all question were answerd properly . no bad experience
Reply from Matt Howard
October 28th, 2025 02:11 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Ryan is a great loan officer and Northpointe has very competitive pricing on investment properties. It would be great if you could improve your processes for underwriting and appraisals. I'd be hesitant as a seller to accept an offer with a...
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Reply from Ryan Bird
October 28th, 2025 02:07 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Matt was great.
Reply from Matt Howard
October 28th, 2025 06:07 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
821–830 of 3078
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender