

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Thanks Ian for your help to refinance my loan
Reply from Ian McLellan
November 4th, 2025 03:45 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Tim was great to work with! As first time home buyers the loan process was new to us. Tim explained every step along the way and kept us updated. Highly recommend!
Reply from Timothy Tusing
November 4th, 2025 04:27 PM
I really appreciate the feedback and am looking forward to working with you again.
good communication
Reply from Matt Howard
November 4th, 2025 11:45 PM
Clear communication is always my goal, Susan. I'm pleased to know you found it helpful during your refinancing process. If there's anything else I can assist you with, feel free to reach out. Thank you for choosing Northpointe Bank.
We worked with Matt Howard to refinance our home loan, and the experience was fantastic from start to finish. Matt was knowledgeable, responsive, and made the whole process smooth and stress-free. He took the time to explain all our options...
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Tim was proactive. Followed up with real data sheets regarding mortgage. Easy to work with and very accessable. I will be coming back again when rates drop again.
Reply from Timothy Tusing
November 3rd, 2025 06:16 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Easy to work with. Thanks Matt!
Reply from Matt Howard
November 3rd, 2025 06:13 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Very responsive and helpful - thank you!
Reply from Jason Smith
November 3rd, 2025 10:02 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Matt was helpful and was able to provide interactions when and how I needed them.
Reply from Matt Howard
November 3rd, 2025 05:19 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
It was all smooth
Reply from Brett Foster - Northpointe Bank
October 27th, 2025 04:19 PM
I'm pleased to know that everything went smoothly with your refinance, Ryan. If you have any more questions or need further assistance in the future, feel free to reach out. Thank you for choosing me to guide you through the process at Northpointe...
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It was a pleasure working with Ian on our house refinance.
Reply from Ian McLellan
October 31st, 2025 03:33 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
801–810 of 3078
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender