

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
It was quick and Matt was helpful without bejng pushy. fees were low and interest rate competitive .
Reply from Matt Howard
November 6th, 2025 09:08 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Fast and reliable responses
Reply from Timothy Tusing
November 5th, 2025 09:07 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Went smooth with no issues.
Reply from Ryan Bird
November 5th, 2025 03:52 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Easy, fast and efficient. Ryan was knowledgeable and made the process easy for us.
Reply from Ryan Bird
November 5th, 2025 05:26 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Brett was great to work with
Reply from Brett Foster - Northpointe Bank
October 29th, 2025 01:46 PM
Thank you for your kind words. I'm pleased to hear that you had a positive experience working with me. If there's anything more I can assist you with, feel free to reach out.
It all went well
Reply from Timothy Tusing
November 5th, 2025 01:40 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Process was straightfoward and easy, thank you
Reply from Jason Smith
November 5th, 2025 01:00 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Fewer delayed responses during lock period and better communication of final numbers before closing. I had to reach out to request final numbers or else my closing would have been delayed for a second time.
Reply from Jason Smith - Northpointe Bank
October 29th, 2025 03:21 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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I highly recommend Matt Howard at Northpointe Bank. From the beginning of my refinance, Matt was prompt and attentive, making the complex process feel easy. He was a very helpful and knowledgeable loan officer. Not only was the service great,...
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Honest, straight forward and kept me updated on the progress along the way. I would recommend Jason Smith.
Reply from Jason Smith
November 4th, 2025 04:39 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
791–800 of 3078
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender