Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
ive bought many properties over the years and I can say this has been my best experience with a company ever . the communication and notifications were excellent. questions answered quickly and follow up was prompt. I will suggest Matt and...
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Reply from Matt Howard
August 6th, 2026 03:55 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Matt is very upfront, thorough and knowledgeable. Always addressed my concerns, kept the process moving and explained the process in a way that is digestible being a home buyer juggling with the home buying process. Matt worked with agent and...
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Reply from Matt Howard
August 4th, 2026 01:12 PM
I really appreciate the feedback and am looking forward to working with you again.
Some of the underwriting process was over the top.
Reply from Jim Koops
August 3rd, 2026 01:26 PM
Thank you for sharing your thoughts, Angela. I understand that some aspects of the underwriting process might have felt excessive. Please reach out to me directly if you'd like to discuss any specific concerns further.
Brett was extremely responsive and couldn't have asked for a better person to deal with. Would reccomend Brett to anyone and everyone! He's the man!
Reply from Brett Foster - Northpointe Bank
July 30th, 2026 03:10 PM
Patrick, I appreciate your kind words and am glad to hear that you found my responsiveness helpful. It's wonderful to know that you'd recommend me to others. Thank you for your trust in me and Northpointe Bank!
Ian was incredible to work with. He was on top of every detail from the jump and delivered in every way imaginable. The process from first conversation to my close was outstanding. Would recommend him as strongly as possible.
Easy and smooth and fast
Reply from Ryan Bird
August 3rd, 2026 05:45 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
We loved working with Brett. He explained everything thoroughly and made us feel incredibily comfortable as first time home buyers. He was responsive and helpful when things came up throughout the home buying process and eased all our worries....
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Reply from Brett Foster - Northpointe Bank
July 30th, 2026 03:10 PM
Thank you, Katherine, for your kind words. I'm pleased to know that I could help make your first home-buying experience comfortable and that I was able to address any concerns along the way. Your recommendation means a lot to me, and I'm grateful...
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I had a very disappointing experience with this loan officer. Without clearly explaining it to me or obtaining my informed consent, a hard inquiry was run on my credit report when I was expecting only a soft credit check during the initial...
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Reply from Ian McLellan - Northpointe Bank
July 23rd, 2026 05:12 PM
Thank you for taking the time to share your feedback. I’m sorry to hear your experience did not meet your expectations. For applications like yours that are submitted through HOME, required disclosures are provided during the application process...
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Wonderful experience from start to finish!
Reply from Alan Lacey
July 29th, 2026 05:38 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Everyone I worked with was amazing!
Reply from Alan Lacey
July 29th, 2026 12:51 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender