Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Professional and got it all done.
Reply from Brett Foster
August 10th, 2026 11:45 AM
Terrell, I appreciate your kind words and am pleased to know that everything was handled professionally. Thank you for choosing me to assist with your purchase at Northpointe Bank.
No complaints, simple experience
Reply from Ryan Bird
August 13th, 2026 06:30 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Ryan and the team made it easy to get do umets and needed information across for a fast start to close process.
Reply from Ryan Bird
August 12th, 2026 08:42 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
The process was quick and smooth. Thanks Jason
Reply from Jason Smith
August 12th, 2026 07:44 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Better communication with the whole team like returning calls and not just emailing back to the client and saying sorry you missed the call hours later and then sign off for day. Better availability. Exact detailed requested documents and info...
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Reply from Ian McLellan - Northpointe Bank
August 7th, 2026 06:57 PM
Thank you for taking the time to share your feedback with us. We value hearing about your experience, as it helps us continue to learn and improve. We are committed to providing clear communication every step of the way and appreciate the opportunity...
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responsive communication and competitive pricing. reliable to close on time.
Reply from Jim Koops
August 11th, 2026 01:25 PM
I really appreciate the feedback and am looking forward to working with you again.
Very easy to work with. Great communication!
Reply from Jim Koops
August 10th, 2026 12:51 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Thanks Jim. You made the process really easy.
Reply from Jim Koops
August 10th, 2026 12:09 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Very easy to work with. Offered competitive rate with low costs out of the gate, whereas other lendors went into a mode of hard sell to get the business and were flexible in their offer. My preference is to see a good offer and not have to...
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Reply from Timothy Tusing
August 10th, 2026 04:25 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Great rates
Reply from Brett Foster
August 10th, 2026 11:46 AM
I'm pleased to hear you found our rates great, Vickie. Thank you for choosing Northpointe Bank for your purchase.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender