

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Ryan and Kristy kept me informed along the way and were always pleasant to deal with throughout the process.
Reply from Ryan Bird
November 13th, 2025 06:16 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
I was really happy and confident working with Jim. He was really nice and professiona. and very quick to respond to emails.
Reply from Jim Koops
November 13th, 2025 02:40 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Every thing was explained
Reply from Ian McLellan
November 13th, 2025 01:23 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Steve was proactive and as transparent as possible about the process and pricing. I felt well prepared for closing - I would highly recommend him.
Reply from Alan Lacey
November 13th, 2025 04:38 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Great rates and great communication. Felt like a large mortgage company with a small company personal customer service. Ian and Kristy were great through the process and handled any questions easily.
Reply from Ian McLellan
November 12th, 2025 03:28 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Jim was great, understanding, flexible, etc.
Reply from Jim Koops
November 12th, 2025 03:07 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
great rate... easy process
Reply from Matt Howard
November 12th, 2025 11:57 PM
I really appreciate the feedback and am looking forward to working with you again.
Appreciated the overall experience and attention to detail.
Reply from Brett Foster - Northpointe Bank
November 4th, 2025 08:39 PM
I'm pleased that you appreciated the overall experience and attention to detail during your refinance process. It was a pleasure working with you. Thank you for choosing Northpointe Bank for your financial needs.
Easy and seamless
Reply from Ian McLellan
November 11th, 2025 08:31 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Brett was wonderful to work with. Throughout the process he was responsive, personable, and provided regular status updates.
Reply from Brett Foster - Northpointe Bank
November 4th, 2025 08:38 PM
It's great to hear that you found my approach responsive and personable, and that the regular updates were helpful throughout the process. I'm glad I could assist you with your refinance needs at Northpointe Bank. Thank you for your review,...
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751–760 of 3078
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender