Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Ian was great to work with!
Reply from Ian McLellan
December 2nd, 2025 09:40 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Fast response time to any questions
Reply from Matt Howard
December 2nd, 2025 02:39 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Thanks Jim
Reply from Jim Koops
December 2nd, 2025 01:46 PM
I really appreciate the feedback and am looking forward to working with you again.
He makes it smooth and easy to refinance our mortgage!
Reply from Ian McLellan
December 2nd, 2025 01:24 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
The whole process was smooth and seamless
Reply from Ian McLellan
December 2nd, 2025 01:20 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Sometimes we had to reach out to get the status of the loan process, nothing major, just could have been a little more in the loop
Reply from Brett Foster - Northpointe Bank
November 24th, 2025 06:06 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending needs.
Great experience
Reply from Jason Smith
December 1st, 2025 06:13 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Answering my request in a timely manner.
Reply from Matt Howard
December 1st, 2025 11:20 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Brett offered a better rate than our previous mortgage person and was able to close VERY quickly. We had a number of deadlines we had to meet in our personal lives adn Brett was able to get everything together and get us closed so we could...
read more
Reply from Brett Foster - Northpointe Bank
November 24th, 2025 12:49 AM
I'm pleased to hear that I could provide a better rate than your previous mortgage provider and facilitate a swift closing process. Meeting your personal deadlines was a priority, and I'm glad everything came together in time. Thank you for...
read more
Smooth and quick minus the title company and it's closing issues with them. I would avoid that compan.
Reply from Matt Howard
November 29th, 2025 03:00 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
691–700 of 3077
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender