

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Ryan Bird and his colleagues
Reply from Ryan Bird
December 1st, 2025 07:11 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Working with Ryan for our home refinance was an absolute pleasure and a five-star experience from start to finish. He demonstrated incredible knowledge. Ryan's communication was outstanding; he was responsive and patient, answering all our...
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Reply from Ryan Bird
December 1st, 2025 07:36 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Brett was fantastic: explained things clearly, proactive, honest, and responsive. He made our refinance a seamless, stress-free process.
Reply from Brett Foster - Northpointe Bank
November 24th, 2025 12:49 AM
It's great to know you found the refinance process seamless and stress-free. I'm pleased I could provide clear explanations and responsive service to help make this experience a positive one. Thank you for your kind words and for choosing Northpointe...
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Although I have been through the loan process several times, Jason was responsive in getting back to me with my questions and estimated timetable.
Reply from Jason Smith
November 28th, 2025 04:59 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ryan has been helpful during the years providing me updated quotes for my refinance planning. The refinance offer was also one of the strongest on the market.
Reply from Ryan Bird
November 28th, 2025 07:43 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Very smooth and timely process.
Reply from Brett Foster - Northpointe Bank
November 21st, 2025 12:52 PM
I'm grateful to hear the process went smoothly and on time for you. Thank you for working with me at Northpointe Bank for your refinancing needs. If you need further assistance in the future, feel free to reach out.
Ian and Northpointe did a cash out refi for us in 2023. With rates falling, and based on my previous experience, I decided to work with them again. Another great experience! Prompt, informative, efficient!
Ryan was fantastic throughout the entire process. He was extremely transparent and diligently answered all of our questions. I communicated with him from start to finish, and it ended up being the quickest processing I’ve ever experienced with...
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Reply from Ryan Bird
November 27th, 2025 08:57 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Tim earned my trust from the start by offering good advice even when the answer was to wait and not proceed with a refinance. He was able to get me a great rate with minimal fees.
Reply from Timothy Tusing
November 27th, 2025 03:05 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Brett was very helpful, knowledgeable, friendly and professional. He was also super responsive with communication!
Reply from Brett Foster - Northpointe Bank
November 20th, 2025 12:34 PM
It's great to know that you found my assistance helpful and professional, and I'm pleased that my communication met your expectations. Thank you for your kind words, David, and for choosing me at Northpointe Bank for your needs. If there's...
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701–710 of 3077
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender