

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
Reply from Jim Koops
December 15th, 2025 02:05 PM
Thank you for taking the time to rate your experience. I'm glad I could assist with your refinancing needs. If there's anything more you'd like to discuss or any other assistance you require, please feel free to get in touch.
The entire loan process was very smooth and professional.
Reply from Jim Koops
December 15th, 2025 06:04 PM
I really appreciate the feedback and am looking forward to working with you again.
Ian was a pleasure to work with he helped answer any questions I had and got me the rate I wanted on my refinance. He was very patient and respectful the entire time.
There were no issues At all
Reply from Jim Koops
December 14th, 2025 09:45 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Good experience.
Reply from Jason Smith
December 15th, 2025 10:17 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Very smooth process. Competitive interest rate.
Reply from Jim Koops
December 13th, 2025 04:32 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Matt was very professional and straightforward with everything. He immediately gave us three different options for the refinance and helped breakdown how each one would work. Northpointes offer was better then many other businesses with a great...
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Reply from Matt Howard
December 13th, 2025 02:08 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Everything was timely and professional
Reply from Jason Smith
December 15th, 2025 09:54 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
I had an excellent experience with Matt Howard. He was extremely responsive, answered all my questions promptly, and was almost always available when I needed clarification. His communication was clear, transparent, and set the right expectations...
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Reply from Matt Howard
December 12th, 2025 08:47 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Good communciation, answered all my questions, easy document production, and best no-cost rate I could find.
Reply from Ryan Bird
December 11th, 2025 07:34 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
651–660 of 3077
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender