

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
Timothy answered all my questions correctly and in time
Reply from Timothy Tusing
December 11th, 2025 09:34 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Brett was very responsive and pleasant to work with!
Reply from Brett Foster - Northpointe Bank
December 8th, 2025 06:13 PM
I'm pleased to hear that you found me responsive and pleasant to work with, Breanna. It was a pleasure assisting you. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thank you for choosing...
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Great job! The best! Jim Koops is a a mix of Tiger Woods, John Elway, Tom Brady, and Peyton Manning all in their prime.
Reply from Jim Koops
December 10th, 2025 03:35 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Great as always working with Ian
Reply from Ian McLellan
December 10th, 2025 03:04 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Ryan did a great job , I just wish that the closing process would have finished a little bit sooner
Reply from Ryan Bird
December 10th, 2025 02:54 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Brett made my refinance feel effortless. He helped me lower my rate by half a percent and walked me through every option with total clarity, short-term impact, long-term savings, and what made the most sense for my goals. He’s incredibly knowledgeable,...
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Reply from Brett Foster - Northpointe Bank
December 3rd, 2025 02:51 PM
I appreciate your kind words, Cassidy. It’s gratifying to know that the refinancing process felt effortless and that the options we discussed made things clear for you. Lowering your rate by half a percent is a great step toward achieving your...
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Jim was helpful and very easy to work with
Reply from Jim Koops
December 10th, 2025 01:31 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Professional, efficient, easy process, great communication.
Reply from Ryan Bird
December 9th, 2025 06:13 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ian was great to work with!
Reply from Ian McLellan
December 9th, 2025 08:06 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Low interests rate and less hassle, good at transparency throughout the process.
Reply from Matt Howard
December 8th, 2025 09:07 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
661–670 of 3077
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender