

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
Sun
closed
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Reviews from Web
Easy and smooth process throughout, great communication.
Reply from Ian McLellan
December 23rd, 2025 02:04 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Ian clearly knows customer exoectatinh expectations and satisfaction. Helpful throughout the process
Reply from Ian McLellan
December 23rd, 2025 01:42 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Clear communication and support through the process
Reply from Brett Foster - Northpointe Bank
December 15th, 2025 03:59 PM
I appreciate your feedback, Jeffrey. Ensuring clear communication and providing support throughout the refinance process are priorities for me. It was my pleasure to assist you. Thank you for choosing Northpointe Bank.
Everything was seamless and it was great to work with Ian
Reply from Ian McLellan
December 22nd, 2025 02:04 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
The experience was smooth and information was clear for what was needed
Reply from Ryan Bird
December 22nd, 2025 08:27 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Jason didn't push too hard and don't come off too salesy
Reply from Jason Smith
December 22nd, 2025 07:22 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
I had a great experience with MR lan
Reply from Ian McLellan
December 20th, 2025 05:59 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
good communication since first emails in late 2023
Reply from Matt Howard - Northpointe Bank
December 16th, 2025 03:09 AM
Will be in touch on the next dip. Appreciate the review. - Matt Howard Northpointe Bank
Jim was extremely responsive and quick in his responses. It was very easy to do business with Jim and Northpointe.
Reply from Jim Koops
December 18th, 2025 06:54 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
The process was very smooth. it was prepared well.
Reply from Brett Foster - Northpointe Bank
December 11th, 2025 07:11 PM
I appreciate your feedback on the refinancing process. I'm glad to hear it went smoothly and met your expectations. Thank you for trusting Northpointe Bank with your refinance.
631–640 of 3077
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender