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Northpointe Bank  in Grand Rapids, MI

Northpointe Bank , Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
Sun
closed
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Reviews from Web
  • K
    Kurt H
    Barrington, IL
    Posted on December 16th, 2025 02:03 PM
    Easy and smooth process throughout, great communication.
    Reply from Ian McLellan
    December 23rd, 2025 02:04 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • M
    Mustafa K
    Bethesda, MD
    Posted on December 16th, 2025 01:41 PM
    Ian clearly knows customer exoectatinh expectations and satisfaction. Helpful throughout the process
    Reply from Ian McLellan
    December 23rd, 2025 01:42 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • J
    Jeffrey M
    Chanhassen, MN
    Posted on December 15th, 2025 03:53 PM
    Clear communication and support through the process
    Reply from Brett Foster - Northpointe Bank
    December 15th, 2025 03:59 PM
    I appreciate your feedback, Jeffrey. Ensuring clear communication and providing support throughout the refinance process are priorities for me. It was my pleasure to assist you. Thank you for choosing Northpointe Bank.
  • M
    Manisha D
    Medford, MA
    Posted on December 15th, 2025 02:03 PM
    Everything was seamless and it was great to work with Ian
    Reply from Ian McLellan
    December 22nd, 2025 02:04 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • R
    Ravi P
    Sudbury, MA
    Posted on December 13th, 2025 04:15 PM
    The experience was smooth and information was clear for what was needed
    Reply from Ryan Bird
    December 22nd, 2025 08:27 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • J
    Joseph C
    Holland, MI
    Posted on December 13th, 2025 03:38 PM
    Jason didn't push too hard and don't come off too salesy
    Reply from Jason Smith
    December 22nd, 2025 07:22 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • G
    Gurjot S
    Bethel, CT
    Posted on December 12th, 2025 11:26 PM
    I had a great experience with MR lan
    Reply from Ian McLellan
    December 20th, 2025 05:59 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • M
    Michael F
    Warrington, PA
    Posted on December 12th, 2025 06:39 PM
    good communication since first emails in late 2023
    Reply from Matt Howard - Northpointe Bank
    December 16th, 2025 03:09 AM
    Will be in touch on the next dip. Appreciate the review. - Matt Howard Northpointe Bank
  • A
    Anthony D
    Nolensville, TN
    Posted on December 11th, 2025 06:53 PM
    Jim was extremely responsive and quick in his responses. It was very easy to do business with Jim and Northpointe.
    Reply from Jim Koops
    December 18th, 2025 06:54 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • J
    Jinming Z
    Santa Rosa, CA
    Posted on December 11th, 2025 03:57 PM
    The process was very smooth. it was prepared well.
    Reply from Brett Foster - Northpointe Bank
    December 11th, 2025 07:11 PM
    I appreciate your feedback on the refinancing process. I'm glad to hear it went smoothly and met your expectations. Thank you for trusting Northpointe Bank with your refinance.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender