Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
Tim was great throughout my refi process and very responsive which made my refi process completed smoothly.
Reply from Timothy Tusing
January 19th, 2026 09:55 PM
I really appreciate the feedback and am looking forward to working with you again.
Easy to do while working a full time job with two kids.
Reply from Ian McLellan
January 17th, 2026 01:54 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
The process was quick and efficient for the most part. There was a snag with the title company at one point, and so the closing had to be scheduled, but Matt did a wonderful job at keeping us updated and correcting issues when they arose.
Reply from Matt Howard
January 15th, 2026 06:34 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Ian made everything easy and answered all questions quickly and sufficiently. Interest rates and fees were very competitive.
Reply from Ian McLellan
January 15th, 2026 06:16 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
We recently refinanced our home with Ian and it was INCREDIBLY easy. Ian was very attentive and kept us well-informed during each step of the process. Rates and fees were also very competitive. Would highly recommend.
Overall very easy to work with Matt and Northpointe. Transparent, no fuss, straight forward through the entire process. Answered questions quicky, helped me make my decision. The best part was the fact that there wasn't any negotiation. Matt...
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Reply from Matt Howard
January 14th, 2026 08:22 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Jason and Kristy were very responsive and made the process very smooth
Reply from Jason Smith
January 14th, 2026 04:21 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Jason and Kristy were very responsive and made the process very smooth
Reply from Jason Smith
January 14th, 2026 04:20 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
A great interest rate, good frequency of communication and a quick close during the holiday period.
Reply from Ryan Bird
January 12th, 2026 09:23 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Ryan was extremely helpful and maintained an open line of communication throughout the entire process. Everything was seamless and went according to schedule.
Reply from Ryan Bird
January 12th, 2026 07:37 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender