

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
Quick response time, patient during first time refinancing experience, knowledgeable with no surprises.
Reply from Ryan Bird
January 26th, 2026 02:37 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Ian was very informative and helpful. He walked us through every step and made sure we understood the process. He was very responsive with the emails. I would definitely suggest Northpointe Bank and Ian McLellan to everyone.
Thank you Jim for your great service
Reply from Jim Koops
January 23rd, 2026 02:37 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Ian Mclellan always was good we got our frist home from him too . great to work with at all times i can can him and he will get right back to me . thanks again .
Reply from Ian McLellan
January 21st, 2026 09:33 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
responsive, everything went smoothly, easy process
Reply from Brett Foster - Northpointe Bank
January 14th, 2026 05:09 PM
Huyen, I'm pleased that everything went smoothly with your refinancing and that the process was easy for you. It's important to me to be responsive and to make things as straightforward as possible. Thank you for choosing Northpointe Bank.
Good experience
Reply from Timothy Tusing
January 21st, 2026 03:53 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Matt was friendly and upfront about my options considering our specific situatio. He explained these options in simple accurate terms and left the decision up to us. Closing was easy, done at home and on time.
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Reply from Matt Howard
January 21st, 2026 03:13 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Everything went smoothly from my perspective
Reply from Timothy Tusing
January 19th, 2026 09:59 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Ryan is easy to deal with negotiations
Reply from Ryan Bird
January 19th, 2026 07:40 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Very responsive and great rate. Thank you for not gouging me with closing cost fees.
Reply from Jim Koops
January 17th, 2026 09:07 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
561–570 of 3077
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender