Northpointe Bank , Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI

4.89

(3,077)

Mortgage

Mortgage Loan Officer

Contact Info

(888) 672-5626

Grand Rapids, MI

https://www.northpointe.com/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM(Open now)

Sat

closed

View All days

Search Reviews

Write a Review

4.89

(3,077)

Filter by Date

Range

Filter by Rating

Matt was great to work with from start to finish. Excellent customer service.

Reply from Matt Howard - Northpointe Bank

January 29th, 2026 05:36 AM

Thank you for being very prompt and helping to make the process smooth. Will be keeping an eye out for future opportunities. - Matt Howard Northpointe Bank

closing was succesful

Reply from Jason Smith

January 28th, 2026 07:12 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

Thank you

Reply from Ian McLellan

January 28th, 2026 03:40 PM

Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.

The underwriter writer requested a document from our financial planner, which we provided, then said they couldn't accept it, so another one was provided, then they said it had to be signed by the investment planner. They could have requested...

Reply from Matt Howard

January 27th, 2026 02:32 PM

I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.

matt did a good job telling me what i needed to know and not wasring ny time - upfrotn fees wereexplained clearly and were reasonable

Reply from Matt Howard

January 27th, 2026 02:11 PM

Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.

I came to Northpointe after a less than ideal experience with my former broker. I heard great things about Northpointe online and their interest rate was competitive. Ryan made the entire process simple and was always available for clariication....

Reply from Ryan Bird

January 27th, 2026 10:39 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

Ian was very responsive, answered all our questions and was on top of the whole process from start to end. Would highly recommend working with Ian for your mortgage needs.

Timely feedback

Reply from Jason Smith

January 26th, 2026 08:47 PM

Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.

Ian was quite responsive to my queries and provided competitive rates for both zero points and zero closing costs. Throughout the process Northpointe made it easy to understand each and every step. I am glad I selected Northpointe over other...

Reply from Ian McLellan

January 26th, 2026 06:04 PM

I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.

Matt made the process smooth and comfortable. I understood what was happening the entire time and Matt was very responsive anytime I had a question.

Reply from Matt Howard

January 26th, 2026 05:28 PM

I really appreciate the feedback and am looking forward to working with you again.

551–560 of 3077

About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

1999

Time Zone

Pacific Standard Time (PST)

Disclaimer

Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender