

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
Thank for making the lending experience easy!
Reply from Ryan Bird
February 11th, 2026 07:17 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Matt was great to work with as first time home buyers! Would recommend to anyone.
Reply from Matt Howard
February 11th, 2026 03:38 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Jason said what he was going to do, then did it.
Reply from Jason Smith
February 11th, 2026 02:34 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Tim as amazing and very helpful
Reply from Timothy Tusing
February 11th, 2026 01:55 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Everything went very smoothly
Reply from Matt Howard
February 11th, 2026 01:23 PM
I really appreciate the feedback and am looking forward to working with you again.
Seamless experience!
Reply from Ryan Bird
February 10th, 2026 07:17 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Jim was fast, which was appreciated in any closing. He provided timely updates, I always knew where I was in the process. The estimate and final CD were pretty accurate, and it was a fast time to close. Super seamless experience!
Reply from Jim Koops
February 10th, 2026 07:26 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Thank you so much Jim for all the time and patience and helping us successfully and painless refinance our home. We are looking forward to partnering and working with you again in the near future when the time comes.
Reply from Jim Koops
February 9th, 2026 08:04 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Ryan and Northpointe provided a competitive offer. The underwriting was pretty smooth with a ressonable anount of documents required to move forward. Ryan was very transparent in his communicatioms which helped us make an informed decision....
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Reply from Ryan Bird
February 9th, 2026 04:05 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Overall, I thought I got a relatively good deal based on the available information. I was slightly disappointed that I didn't get a clear view of the timeline, and there were some misunderstandings. However, Brett, for his part, did his best...
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Reply from Brett Foster - Northpointe Bank
February 2nd, 2026 01:05 PM
I'm pleased to know you feel you received a good deal, Michael. I apologize for any misunderstandings regarding the timeline, and I appreciate your understanding as I worked to keep you informed. It's great to hear that my efforts to be upfront...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender