

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
Jason was very responsive and helpful throughout the process. He was patient when I asked questions throughout the process as well. He also got me a fantastic interest rate that I refinanced to!
Jason was very respnsice and helpful throughout the process. He was patient when I asked questions throughout the process as well.
Reply from Jason Smith
February 9th, 2026 03:10 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Brett was very informative & kept us up to date during the whole process
Reply from Brett Foster - Northpointe Bank
February 2nd, 2026 01:04 PM
Jennifer, I appreciate your kind words about your experience. It's important to me to keep clients informed throughout the refinancing process, so I'm pleased to hear that you felt well-informed. Thank you for choosing Northpointe Bank for...
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I received a few quotes from other lenders prior to choosing Northpointe. One of them was trying to grossly overcharge for the loans. They had two different loans, one charging me $25000 and another charging $40,000!! Then when i called them...
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Reply from Brett Foster - Northpointe Bank
February 2nd, 2026 01:04 PM
It's wonderful to know that you felt confident and secure in your decision to refinance with Northpointe Bank, Jeffrey. My aim is always to provide straightforward options without unnecessary pressure, so it's reassuring that you appreciated...
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Ian was proactive and helpful.
Reply from Ian McLellan
February 6th, 2026 05:25 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Tim was great, answered every question and made the process so easy. No stress what so ever. Highly recommend
Reply from Timothy Tusing
February 4th, 2026 10:40 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
The process was quick and straightforward
Reply from Ryan Bird
February 3rd, 2026 06:27 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
excellent communication from begining to end, responsive
Reply from Ryan Bird
February 3rd, 2026 04:45 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
We had a great experience refinancing our mortgage. Ian was knowledgeable, patient, and always quick to respond to questions. He made what could have been a stressful process feel easy and well organized.
Reply from Ian McLellan
February 3rd, 2026 08:32 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Recently refinanced with Ian. Not only did he have the best rates, but he made the process very smooth. Would recommend working with him again!
531–540 of 3077
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender