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Northpointe Bank  in Grand Rapids, MI

Northpointe Bank , Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
  • M
    Michael R
    Posted on February 1st, 2026 05:08 PM
    Jason was very responsive and helpful throughout the process. He was patient when I asked questions throughout the process as well. He also got me a fantastic interest rate that I refinanced to!
  • M
    Michael R
    Monteagle, TN
    Posted on February 1st, 2026 05:08 PM
    Jason was very respnsice and helpful throughout the process. He was patient when I asked questions throughout the process as well.
    Reply from Jason Smith
    February 9th, 2026 03:10 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • J
    Jennifer G
    Aguanga, CA
    Posted on January 31st, 2026 03:58 PM
    Brett was very informative & kept us up to date during the whole process
    Reply from Brett Foster - Northpointe Bank
    February 2nd, 2026 01:04 PM
    Jennifer, I appreciate your kind words about your experience. It's important to me to keep clients informed throughout the refinancing process, so I'm pleased to hear that you felt well-informed. Thank you for choosing Northpointe Bank for...
    read more
  • J
    Jeffrey G
    Aguanga, CA
    Posted on January 31st, 2026 03:19 PM
    I received a few quotes from other lenders prior to choosing Northpointe. One of them was trying to grossly overcharge for the loans. They had two different loans, one charging me $25000 and another charging $40,000!! Then when i called them...
    read more
    Reply from Brett Foster - Northpointe Bank
    February 2nd, 2026 01:04 PM
    It's wonderful to know that you felt confident and secure in your decision to refinance with Northpointe Bank, Jeffrey. My aim is always to provide straightforward options without unnecessary pressure, so it's reassuring that you appreciated...
    read more
  • P
    Patrick W
    Sacramento, CA
    Posted on January 30th, 2026 05:25 PM
    Ian was proactive and helpful.
    Reply from Ian McLellan
    February 6th, 2026 05:25 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • T
    Tyler C
    North Middletown, NJ
    Posted on January 28th, 2026 10:39 PM
    Tim was great, answered every question and made the process so easy. No stress what so ever. Highly recommend
    Reply from Timothy Tusing
    February 4th, 2026 10:40 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • A
    Alicia H
    Lebanon, OR
    Posted on January 27th, 2026 06:26 PM
    The process was quick and straightforward
    Reply from Ryan Bird
    February 3rd, 2026 06:27 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • R
    Ramon C
    San Jose, CA
    Posted on January 27th, 2026 04:44 PM
    excellent communication from begining to end, responsive
    Reply from Ryan Bird
    February 3rd, 2026 04:45 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • G
    Garima S
    Orland Park, IL
    Posted on January 27th, 2026 01:31 AM
    We had a great experience refinancing our mortgage. Ian was knowledgeable, patient, and always quick to respond to questions. He made what could have been a stressful process feel easy and well organized.
    Reply from Ian McLellan
    February 3rd, 2026 08:32 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • C
    Colleen
    Glen Mills, PA
    Posted on January 27th, 2026 12:00 AM
    Recently refinanced with Ian. Not only did he have the best rates, but he made the process very smooth. Would recommend working with him again!
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender