

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Great service!
Reply from Matt Howard
March 9th, 2026 05:48 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Easy process and good communication!
Reply from Jim Koops
March 9th, 2026 09:42 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Jim Koops - Northpointe Bank has received a review with 5 star rating from Jeffrey L
Jim was proactive and clear throughout the entire refinance process. Look forward to working with him and the rest of the Northpointe team in the future.
Reply from Jim Koops
March 9th, 2026 12:22 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Matt is awesome! Will definitely use him for our next refi.
Reply from Matt Howard
March 9th, 2026 03:40 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Great rates and painless process with Matt.
Reply from Matt Howard
March 9th, 2026 06:26 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Brett provided in-depth information andanswered and answered all of my questions infelt I felt comfortable that I was able to explore all options and combinations and that I was selecting the right option for me
Reply from Brett Foster
March 5th, 2026 02:42 PM
It's great to know, Iuri, that the information I provided was thorough and helped you feel comfortable exploring all your options. Assisting you in finding the right choice for your needs was important to me. Thank you for choosing Northpointe...
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Knowledgeable and fair rate, helpful in communication
Reply from Matt Howard
March 9th, 2026 01:21 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
I have done mortgage twice with Mr. Jason. He is a knowledgeable and helping loan officer. He promptly replied back with explanations and provided excellent service.
I highly recommend him for anyone's mortgage needs.
Easy and transparent process, transparent pricing without pressure or deceptive sales tactics
Reply from Ian McLellan
March 6th, 2026 04:44 PM
I really appreciate the feedback and am looking forward to working with you again.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender