

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Brett was incredibly responsive and transparent!
Reply from Brett Foster - Northpointe Bank
March 23rd, 2026 01:53 PM
I'm glad to hear about your positive experience with the refinancing process, John-Michael. Responsiveness and transparency are important to me, so it's great to know that I could provide that for you. Thank you for choosing Northpointe Bank...
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Prompt and helpful
Reply from Brett Foster - Northpointe Bank
March 23rd, 2026 01:54 PM
Katelyn, I appreciate your feedback on my assistance during the refinance process. It's good to know you found the help prompt and useful. If there's anything more you need or any further questions, feel free to reach out. Thank you for choosing...
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By far the easiest, stress-free closing we've had. Thanks Brett & team!
Reply from Brett Foster - Northpointe Bank
March 23rd, 2026 01:54 PM
Kyle, I'm pleased to know that your closing process was easy and stress-free. Working with you to make this happen was truly worthwhile. Thank you for trusting me and my team at Northpointe Bank with your refinancing.
Ian was great - everthing about process went smoothly. Great rate too!
Reply from Ian McLellan
March 30th, 2026 01:27 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Jim was very transparent and gave me great rates
Reply from Jim Koops
March 27th, 2026 12:29 PM
I really appreciate the feedback and am looking forward to working with you again.
Jim Koops - Northpointe Bank has received a review with 5 star rating from Cheryl P
Very responsive to my questions, knowledgeable and professional.
Reply from Jim Koops
March 27th, 2026 09:04 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Timothy made the process very easy and was understanding and helpful with all my questions
Reply from Timothy Tusing
March 25th, 2026 06:06 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Brett understood from the start that we were "best rate motivated," and he cut right to the chase. The whole process was easy and straightforward. He understood my questions and provided clear responses. This is exactly the experience I was...
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Reply from Brett Foster - Northpointe Bank
March 18th, 2026 05:27 PM
Sarah, I appreciate you sharing your experience with the refinance process. It's great to know that my approach aligned with exactly what you were looking for and that the process felt easy and straightforward. I’m glad I could provide clear...
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Jason makes the whole process very
Reply from Jason Smith
March 25th, 2026 02:24 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender