Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
I had a great experience working with Timoty, the loan officer at Northpointe Bank. He has excellent knowledge of interest rates and guided me accurately throughout the process. Everything went smoothly and was delivered as expected, which...
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Reply from Timothy Tusing
March 31st, 2026 02:12 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Brett helped us achieve the goal. Thank you sir!
Reply from Brett Foster - Northpointe Bank
March 25th, 2026 06:15 PM
I'm pleased I could help you reach your goal. Thank you for working with Northpointe Bank for your refinancing needs, Clinton. If there's anything more I can assist with, feel free to let me know.
Easy to work with.
Reply from Matt Howard
March 31st, 2026 01:29 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Jim was awesome to work with. Very fast to respond, very organized and kept the entire refinancing process smooth. He also is very transparent and easily offered me the lowest rate of multiple lenders without even knowing what other lenders...
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I stumbles across your company online and decided to give it a shot after a quick search of past user experiences. Jim answered my inquiry very promptly and came in at a lower rate (with mutiple options for flexibility) than the other 3 lenders...
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Reply from Jim Koops
March 31st, 2026 12:24 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
I cannot recommend Timothy highly enough! From start to finish, he demonstrated an unmatched level of professionalism and a genuine commitment to client satisfaction.Because of my demanding work schedule, I often have to handle personal matters...
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Reply from Timothy Tusing
March 30th, 2026 09:42 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Super easy process, kept us informed during the whole closing process, would absolutely recommend!
Reply from Matt Howard
March 30th, 2026 03:34 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Room for improvement on communication via email---great person to work with, great company, but often I found myself reaching out for details, including the final amount to bring to closing. I received that information the day before after...
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Reply from Matt Howard
March 30th, 2026 03:27 PM
I appreciate your detailed feedback, Sara. I'm glad to hear you had a generally good experience and that you'd consider working with me and Northpointe Bank again. I understand how important timely communication is, especially regarding critical...
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Brett was fantastic to work with . Very efficient process, transparent, and honest! I was working with a few lenders but ultimately went with Northpointe and Brett and it was the right decision as the process was very smooth.
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Reply from Brett Foster - Northpointe Bank
March 23rd, 2026 01:53 PM
I'm pleased to hear that you found the process efficient, transparent, and honest. Choosing Northpointe Bank for your refinancing was a significant decision and I'm glad I could help make it a smooth experience for you. If you have any further...
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I would highly recommend Ian as he makes the whole process fast and simple as possible. He is readily available via email and phone. Ian checks in regularly to make sure all is well and to answer any questions. I will definitely work with him...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender