Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Ryan did an amazing job. Give the man a raise. I was fairly annoying asking questions but he answered every single one and handled a curveball from the seller well.
Reply from Ryan Bird
April 2nd, 2026 12:29 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ryan is an amazing loan office, he has helped me multiple times with refinance earlier too. Best part going with Northpointe bank is competitive rates, eqsy loan process.
Reply from Ryan Bird
April 2nd, 2026 12:25 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
I had been working on refinancing my house and put a request on Credit Karma. Ian McLellan From Northpoite Bank reached out to me and discussed my options. I had been talking to other lenders prior to meeting him but he won my interest. I can’t...
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The were great and very helpful. just felt that maybe the helpfulness dropped once under contract. Ryan was great but had some confusing emails from his team that were had to get answered or clarification.
Reply from Ryan Bird
April 2nd, 2026 02:05 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Quick and easy process, best rate
Reply from Jason Smith
April 1st, 2026 06:37 PM
I really appreciate the feedback and am looking forward to working with you again.
The team kept my file on hold until I was able to finish up my repair. They also were always communicating promptly when I had a question and we're great to work with. A great and stress free refinance.
Reply from Timothy Tusing
April 1st, 2026 03:55 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
The service was quick and the team was very responsive
Reply from Ryan Bird
April 1st, 2026 03:54 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Quick and easy, thanks Brett!
Reply from Brett Foster - Northpointe Bank
March 25th, 2026 06:16 PM
I'm pleased to hear that your refinance process was quick and straightforward. It was a pleasure to assist you, and I'm grateful for the opportunity to work with you at Northpointe Bank. Thank you for your kind words, Lauren.
Jim quickly understood our goals and situation and came up with a proposal that was better than what we thought was possible!
Reply from Jim Koops
April 1st, 2026 01:43 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Brett was very responsive and help us navigate though our refinance options smoothly. overall exp was smooth and stress free.
Reply from Brett Foster - Northpointe Bank
March 25th, 2026 06:15 PM
I'm pleased to hear that you found the refinancing process smooth and stress-free, Sabin. It's important to me that my clients feel supported and informed throughout their refinancing journey. Thank you for allowing me to assist you with your...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender