Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
great service
Reply from Brett Foster - Northpointe Bank
March 27th, 2026 03:19 PM
It's wonderful to know you received great service, Matthew. I appreciate you taking the time to share your experience. If there's anything else you need in the future, feel free to reach out. Thank you for choosing Northpointe Bank for your...
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Everything went great except a bit slow response time in conversation.
Reply from Ian McLellan
April 3rd, 2026 01:39 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Tim could use some coaching oin how to treat your customers. I requested to be included in conversations on the amount to be funded by the loan and what would be required as cash to close. I requested multiple times and was not consulted prior...
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Reply from Timothy Tusing - Northpointe Bank
March 27th, 2026 01:13 PM
Thank you for sharing your feedback with us, it truly helps us improve. I'm sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending needs.
East to work with - keep you up to date.
Everything went great, no problems.
Reply from Jim Koops
April 2nd, 2026 08:31 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Jason and team, thank you for such a wonderful and smooth closing process. Working with you and your entire team was effortless, as we remained fully informed throughout the entire process. Our closing could not have been smoother, and we greatly...
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Reply from Jason Smith
April 2nd, 2026 02:33 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
I would like to share some feedback regarding my experience working with Brett. He is a highly trustworthy and genuine individual, and I truly value his honesty and dedication. These qualities are the primary reasons I feel confident in choosing...
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Reply from Brett Foster - Northpointe Bank
March 26th, 2026 02:29 PM
Thank you for sharing your thoughts, Sanchit. I truly appreciate your kind words about my honesty and dedication. Your suggestion about communication style is valued, and I will keep it in mind to enhance future interactions. Constructive feedback...
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It was great working with Ian,.
Reply from Ian McLellan
April 2nd, 2026 01:38 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Very thorough and easy to work with
Reply from Jim Koops
April 2nd, 2026 12:57 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Working with Ian is so easy and simple. He provides all the info you need and none of the fluff you don't need. Thank you!
Reply from Ian McLellan
April 2nd, 2026 12:34 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender