Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
ryan was easy to work with, quick to respond and not pushy . I actually talked to another loan officer there a few months back and he was horrible . I happened to call back b/c of the rate advertised on credit karma and glad Ryan was the one...
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Reply from Ryan Bird
April 9th, 2026 12:55 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ian is great to work with and always on top of everything. We've done multiple loans with him now and will continue to do business with Northpointe based on the excellent experience.
Reply from Ian McLellan
April 9th, 2026 12:41 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Ian is always a pleasure to work with
Reply from Ian McLellan
April 9th, 2026 04:32 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Just an overall smooth experience.
Reply from Ryan Bird
April 8th, 2026 03:33 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Thanks for the help Matt!
Reply from Matt Howard
April 8th, 2026 03:24 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
It was delightful working with Jason Smith. I really like his straightforward approach and not doing a sales pitch during the initial conversation. Throughout the process he communicated clearly and worked with me to get the documents in line....
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It was delightful working with Jason. I really like his straightforward approach and not doing a sales pitch during the initial conversation. Throughout the process he communicated clearly and worked with me to get the documents in line. I'd...
read more
Reply from Jason Smith
April 8th, 2026 02:42 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
good communication throughout the entire process, consistently clear and prompt response!
Reply from Ian McLellan
April 8th, 2026 02:08 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Everything went according to plan, and there were no hidden fees, or unanticipated changes during the process.
Reply from Timothy Tusing - Northpointe Bank
April 2nd, 2026 06:26 PM
Hi Adam, Thank very much for the awesome review as this was very kind of you! I wish all the best!!
Second time working with Ryan and good experience again. Prompt update, clearly listed documents requeste, made entire process smooth.
Reply from Ryan Bird
April 8th, 2026 01:34 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender