Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Brett stayed in touch with some as rates fluctuated and was able to get me a great rate. He was very responsive throughout the process .
Reply from Brett Foster
April 7th, 2026 03:05 PM
I'm pleased that I could assist you in securing a great rate, David. Staying in touch and keeping you informed as rates changed was important to ensure you had the best options available. I'm glad to hear that my responsiveness met your expectations...
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Clear communication and being easy to contact made the whole process painless!
Reply from Timothy Tusing - Northpointe Bank
April 2nd, 2026 06:24 PM
Hi Kyle, Thank very much for the awesome review as this was very kind of you! I wish all the best!!
Jim Koops - Northpointe Bank has received a review with 5 star rating from Jerry V
Jim kept me up to speed through out the entire process!
Reply from Jim Koops
April 9th, 2026 05:47 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Jim was communicative throughout. He provided quotes quickly when I requested them and then after I applied he was very responsive to questions and helpful answering them.
Reply from Jim Koops
April 9th, 2026 05:08 PM
I really appreciate the feedback and am looking forward to working with you again.
We've done business with Ian multiple times and it has always been a great experience.
Reply from Ian McLellan
April 9th, 2026 03:58 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Great job! Thank you.
Reply from Jim Koops
April 9th, 2026 03:17 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Process was straight forward
Reply from Brett Foster
April 7th, 2026 03:06 PM
It's good to know that you found the process straightforward. I appreciate you taking the time to share your experience with refinancing through Northpointe Bank. If you have any further questions or need assistance in the future, feel free...
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Tim did everything he promised and provided excellent communication throughout the process. He also was very helpful in working through internal issues in the underwriting process.
Reply from Timothy Tusing
April 9th, 2026 02:05 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
got the deal that was offered.
Reply from Ian McLellan
April 9th, 2026 01:44 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender