Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
I recently completed a refinance through NPB and wanted to recognize Ian for the outstanding service he provided throughout the process. From our first conversation to closing, Ian was professional, responsive, and thorough. He took the time...
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Reply from Ian McLellan
April 29th, 2026 05:23 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
It went pretty smoothly and once all the paperwork was in it came together pretty quickly.
Reply from Ian McLellan
April 29th, 2026 12:16 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
I recently completed a refinance through NPB and wanted to recognize Ian for the outstanding service he provided throughout the process. From our first conversation to closing, Ian was professional, responsive, and thorough. He took the time...
read more
Working with Ian was an exceptional experience from start to finish. He did an outstanding job ensuring our home closed on time, handling every detail with professionalism and care. What really stood out was his ability to make the most of...
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Matt was very responsive and gave great rate options. Easy to work with and no pressure.
Reply from Matt Howard
April 28th, 2026 03:01 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Matt was great to work with!
Reply from Matt Howard
April 28th, 2026 02:48 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ryan and team were quick to resond, articulate with their information and understanding of their clients needs. My husband and I would highly recommend them!
Reply from Ryan Bird
April 28th, 2026 01:05 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Jim was incredibly responsive and guided us through our first refinance on time and at a great rate. What made Jim standout was his customer service, quick guidance through the facts and respect for our busy schedules. Other companies were...
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Jim was incredibly responsive and guided us through our first refinance on time and at a great rate. What made Jim standout was his customer service, quick guidance through the facts and respect for our busy schedules. Other companies were...
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Reply from Jim Koops
April 27th, 2026 03:48 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
consistent communication and willing to meet to discuss our concerns about the process, thanks so much!!
Reply from Ryan Bird
April 27th, 2026 12:21 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender