Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Matt was very helpful from the start in answering our questions and keeping our process to close on track. We closed on time and we were very satisfied with our experience!
Reply from Matt Howard - Northpointe Bank
March 27th, 2025 06:25 PM
I'm thrilled to hear that you found the process smooth and timely. It was a pleasure assisting you with your purchase, and I'm glad I could help answer your questions. Thank you for your kind words and for choosing Northpointe Bank.
The underwriting process was very trdious and some of the requests were unreasonable
Accessibility of the loan officer after startling the loan process was very limited
Tim is easy to work with. Everything was quick and smooth and if we had questions, he was always on top of it!
Easy and thorough process
Jason and his team were very helpful. They responded to questions timely and great to work with!
Reply from Jason Smith
July 1st, 2024 01:01 PM
Thank you Muna, glad we could get it done for you!
Jason was guiding and helpful in answering the questions patiently for the first time home buyer like me. He provided us the best rates. Also when I requested to close a week earlier than the 4 weeks on the contract, he accommodated the request...
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Reply from Jason Smith
July 1st, 2024 01:01 PM
Enjoy your new home!
Thought Matt did a great job
Reply from Matt Howard - Northpointe Bank
March 1st, 2025 04:03 AM
Thank you so much, Jacalyn! I'm thrilled to hear that you were pleased with the refinancing process. It was a pleasure working with you, and I'm glad I could assist in meeting your needs. If you ever have more questions or need further assistance,...
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This is the 3rd time I've used Brett on a new purchase or refinance. The process is simple and he is a pleasure to work with. Would recommend to others.
Reply from Brett Foster
June 20th, 2024 07:45 PM
Thank you for the kind words!
Smooth interaction and great rates ! Good customer service.
The closing prep could have been a little faster.
Reply from Jim Koops
June 25th, 2024 07:54 PM
Appreciate the business Mahesh, it was a pleasure working with you! Best wishes for you in your beautiful new home!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender