Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Friendly and responsive team of Tim and Kristy!
Everyone at Northpointe was both proactive and available throughout the process. They were very agile when time sensitive items were requested. We are very thankful for the Northpointe team.
Jason did a great job of double checking things. He helped us communicate with the title company when they made mistakes. He clearly cares about doing things in the correct way and we appreciate that.
Reply from Jason Smith
July 1st, 2024 12:59 PM
Thank you for your kind review, happy to have been of service.
The advice given for what bets fit my needs was helpful.
Reply from Jason Smith
July 1st, 2024 01:00 PM
Thank you Gretchen, I'm glad I could help.
Matt was great to work with. However, the underwriters and underwriting process are absolutely horrible. For that reason I would not work again with this bank. I had multiple phone calls including 3-way scheduled phone calls to prove that I...
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I could ask chatgpt for 10 characters, but really you should make this part optional.
A++ experience
Reply from Jason Smith
July 1st, 2024 01:01 PM
Thank you Sam, happy to be part of your team,
Great to work with everyone
Reply from Jim Koops
June 25th, 2024 07:56 PM
Thanks Micheal, it was great working with you as well!
We had a lot to learn during our first time buying a home and Matt was excellent. Everything from start to finish with Matt was professional and timely which made the process much less stressful than it might have been. We got a great interest...
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Overall we had a great experience with Northpointe, Matt, and his team.
Reply from Matt Howard - Northpointe Bank
March 27th, 2025 06:25 PM
We are thrilled to hear about your great experience with Northpointe Bank, Matt, and his team. Your feedback is greatly appreciated, and we are delighted that we could assist you with your purchase. If you have any future needs or questions,...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender