Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
The process was quick and Jim was very responsive
Reply from Jim Koops
June 1st, 2026 09:10 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Easy to work with and responsive
Reply from Ian McLellan
June 1st, 2026 01:57 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Jim Koops made my refinance process exceptionally smooth from start to finish. He was transparent, proactive, and consistently ahead of every detail. Jim took the time to explain each step, walked me through the numbers clearly, and ensured...
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Reply from Jim Koops
May 28th, 2026 12:37 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
It was a very smooth process that was explained well. Timothy did a great job commuicating every step of the way, especially with a quick timeline.
Reply from Timothy Tusing
May 26th, 2026 05:01 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Matt is the best .
Reply from Matt Howard - Northpointe Bank
May 26th, 2026 02:27 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Tim was fast and professional and helped me close quickly
Reply from Timothy Tusing - Northpointe Bank
May 26th, 2026 01:07 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Thank you Timothy!
Reply from Timothy Tusing - Northpointe Bank
May 25th, 2026 07:26 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Matt made the whole expiernce so great. This was our first home and from start to finish he was there to answer every question and help us through the process.
Reply from Matt Howard - Northpointe Bank
May 25th, 2026 09:43 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
The underwriting experience was extemely long and stressful.
Reply from Jim Koops - Northpointe Bank
May 22nd, 2026 12:17 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
smooth process, Tim was responsive and answered questions when asked
Reply from Timothy Tusing - Northpointe Bank
May 22nd, 2026 09:45 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender