Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Jim was great to work with, very responsive, provided answers to any questions I had, and made the mortgage process incredibly
Reply from Jim Koops
June 8th, 2026 08:03 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
...........
Reply from Timothy Tusing
June 8th, 2026 03:29 PM
Thank you, Vasandhram, for sharing your experience with me during your purchase process. I'm happy to know there were positive aspects of your experience. If there's anything specific you think I can do to improve further, please feel free...
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Brett was great to work with throughout the loan process. He was responsive, helpful, and easy to communicate with whenever we had questions. He made the process feel smooth and straightforward, and we really appreciated his support.
Reply from Brett Foster
June 5th, 2026 06:58 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
We had a great experience working with Brett Foster throughout our home buying and closing process. He was incredibly responsive, kept us updated every step of the way, and always made himself available whenever we had questions. Brett was...
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Reply from Brett Foster - Northpointe Bank
May 29th, 2026 04:24 PM
Madeline, I appreciate your kind words and am grateful for the opportunity to assist you in your home buying and closing process. I'm pleased to know that my responsiveness and attention to detail helped make the experience smooth and less...
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Jason’s knowledge and responsiveness was incredible, and made our home-buying process go as smooth as possible!
Jason was extremely helpful, respsive, and knowledgeable throughout the entire process!
Reply from Jason Smith
June 3rd, 2026 10:00 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
clear communication, all questions answered
Reply from Matt Howard
June 3rd, 2026 04:18 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Overall, Jason was very knowledgeable and experienced, which I liked and appreciated. However, buying a house and obtaining a mortgage loan is very stressful and a huge hassle. There are many requirements, many of which are ridiculous and burdensome....
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Reply from Jason Smith - Northpointe Bank
May 27th, 2026 07:35 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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Communicate that points were being added
Reply from Matt Howard
June 3rd, 2026 01:02 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Fast, responsive, polite and was able to close on time
Reply from Matt Howard
June 1st, 2026 08:14 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender