Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Quick communication, honest and straightforward estimates and no delays.
Reply from Ian McLellan - Northpointe Bank
May 21st, 2026 04:48 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Overall excellent experience
Reply from Jim Koops - Northpointe Bank
May 20th, 2026 03:21 PM
I really appreciate the feedback and am looking forward to working with you again.
Our first ever mortgage application, and it went as smooth as one can hope for. All the questions and concerns were answered and addressed in minutes usually. Ian has made this process as stress-free as possible. 100% would recommend Northpointe...
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Working with Jason made the process of buying our home and later on refinancing our mortgage easy to understand and a smooth process. We appreciated his patience, the time he took to answer our questions, and overall was great to work with.
This is the second time working with Jason on our home loan, he was very attentive and patient with all of our (many) questions. Had another great experience working with him on refinancing our mortgage and he made the process smooth and easy....
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Reply from Jason Smith
May 19th, 2026 01:20 PM
I really appreciate the feedback and am looking forward to working with you again.
BBBVeryBrett
Reply from Brett Foster - Northpointe Bank
May 11th, 2026 12:41 PM
Thank you for your feedback, Frensi. If there's anything more you'd like to discuss or any additional details you'd like to share, please feel free to reach out to me directly.
Thanks, Tim!
Reply from Timothy Tusing
May 18th, 2026 08:04 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
easy to work with
Reply from Jim Koops
May 13th, 2026 12:13 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
I had a great experience working with Ian and Northpointe throughout the home buying process. Ian was transparent, responsive, and took the time to explain each step clearly so I knew what to expect. Ian's knowledge helped me make informed...
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Too notch best of any loan process i I have been through.
Reply from Ryan Bird
May 12th, 2026 01:33 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender