Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Sun
closed
Mon
8 AM to 6:30 PM
Tues
8 AM to 6:30 PM
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Reviews from Web
Ian was easy to work with and Northpointe had the best interest rates, as well as a reputation for being straightforward
Jason did a great job sending us the quotes before we locked in. He was always responsive to the emails in timely manner. There were no delays caused, and we were able to close before our closing date. Would have been nicer if most of the phone...
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Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:25 PM
I'm glad to hear that the quoting and responsiveness helped make your experience a positive one, Ritesh. I understand the importance of timely communication and will look into ensuring my availability over the phone is improved. Your input...
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Ian was great! He is very knowledgeable and helpful. My loan process had to be extended and he was able to assist me with that process. This was the third home that I have purchased and by far it was the most difficult due to slow communications...
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Good communication, good rate
Jim worked diligently to close on an extremely expedited timeline and answer my many, many questions. His support is much appreciated!
Process was quick, simple, no nonsense.
Reply from Matt Howard
September 17th, 2024 03:31 AM
Thank you for working with us and sharing your experience. –
Matt Howard
I spent a little over a week searching for the right lender and ended up going with Ian at Northpointe, and I’m glad I did. Ian was very helpful throughout the process and very quick to respond whenever I had any questions or concerns. Thanks...
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Paperwork flow, communication
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:26 PM
I appreciate you taking the time to share your thoughts on the paperwork flow and communication, Matthew. It's important to me that these aspects of the process are smooth and clear. Your feedback helps ensure that I can continue to improve...
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Tim and his team were easy to work with and very responsive. It was really convenient to be able to sign loan docs at my home instead of a title company.
Great rate, great customer service
1601–1610 of 3080
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender