Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
The online process and communication were seamless and made the process less stressful.
Ryan Bird was a great loan officer. He was proactive and responsive throughout the whole refinance process. I would absolutely recommend to family and friends and would look forward to working with him again should rates go down.
Jim is great!
Excellent experience working with Ryan. He is proactive, knowledgeable, transparent and overall thoroughly professional. He was very patient with my questions and clarifications and was very prompt in his responses and communication throughout...
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Matt is a great resource to deal with and helped to understand the entire process by spending good time on all the numbers (closing/monthly estimates).
Reply from Matt Howard - Northpointe Bank
March 1st, 2025 04:00 AM
Thank you, Narendra, for taking the time to share your experience. I'm thrilled to hear that you found the process clear and informative. It's important to me that my clients feel confident and well-informed every step of the way, so I'm glad...
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Everything went well.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:17 PM
I'm pleased to hear that everything went smoothly, Annmarie. It's my goal to ensure a seamless refinance process while working with Northpointe Bank. Should you have any further questions or need assistance in the future, please feel free to...
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Great, very helpful and patient loan officer, helping us understand all the steps. The notary had us worried as he reported to us that he did not think Northpointe would accept a check over a certain dollar amount, which ours was. I asked the...
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Unbeatable rates. Instantly knew I’d go with you guys. Brett is awesome. A+ service.
Reply from Brett Foster
October 2nd, 2024 05:00 PM
Thank you so much for the kind words! Please let me know if you have any questions down the road, ****************************
Straight forward, streamlined, easy to follow along refinance process. Ryan kept us informed during the entire process. Thanks!
Overall great communication and well managed process.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:17 PM
I'm pleased to hear that you found the communication and process well-managed with Northpointe Bank, Andrew. It's important to me that clients have a positive experience, and your feedback is greatly appreciated. If you have any more questions...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender