

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Good communication. Fast response. Kind, honest and straight forward.
Reply from Matt Howard
November 21st, 2024 08:35 PM
Thank you for taking the time to leave the review. Much appreciated - Matt Howard
Overall it's great to work with Matt throughout the loan process and he took enough time to explain in every stage of the process.
Reply from Matt Howard - Northpointe Bank
February 14th, 2025 08:49 PM
Vinaya, thank you so much for your kind words. It was a pleasure working with you and guiding you through the refinancing process. I'm glad to hear that you felt informed and supported at every stage. If you ever have any more questions or...
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The entire process went smoothly. All members of the Northpointe team were responsive and customer friendly.
Reply from Brett Foster
October 8th, 2024 03:19 PM
Thank you Amy! I appreciate the kind words. Best of luck--and don't hesitate to reach out, ****************************
Ian helped us with refinancing. I was offered a very good rate with options for lower closing costs. Communication was excellent and consistent. We closed very quickly with no issues at all.
Ian was great to work with. Answered all my questions and always there to help.
Ian was very prompt, proactive, organized, and a clear communicator. Can’t ask for more than that!
I don’t want to answer this
Reply from Matt Howard - Northpointe Bank
February 14th, 2025 08:49 PM
Hi Thomas, I understand that sometimes reviews can be a bit of a hassle to fill out, and I appreciate you taking the time to start one. If there's anything specific you'd like to discuss or if you have any feedback you'd like to share directly,...
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Refinanced our home with Ian. Very quick and easy process. He is very quick to respond to questions and inform of next steps.
Refinanced our home with Ian. Very quick and easy process. He is very quick to respond to questions and inform of next steps.
It was relatively uneventful. Tim was very good. Some of the other staff were less so but overall it was a good experience.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender