Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
It was pleasure working with Ian and it was smooth transaction from beginning to end.
Jason helped make the refinancing process simple and easy. He was communicative and provided easy to follow instructions on what I needed to do from my end. He made the process much easier than expected. I would highly recommend him to anyone....
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Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:16 PM
I'm pleased to hear that the refinancing process felt straightforward and manageable for you, Caleb. Clear communication and guidance are key goals I strive for, so I’m glad my approach made a positive difference for you. Thank you for your...
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Transparent and honest pricing from the start, accurate on closing dates and closing costs, etc.
This was an easy process! Thankful for Ian and his attention to detail and time answering all of our questions regarding our refinance. We are thankful for the help!
Matt is awesome promote this guy!
Reply from Matt Howard - Northpointe Bank
February 14th, 2025 08:48 PM
Thank you for the review. I'll share this with management :-) - Matt Howard
We used Ian and Northpointe Bank to refi our home. From the first quote, everything was extremely accurate in terms of pricing, closing costs, etc. The process was smooth and easy, and Ian was quick to respond to any questions we had. I will...
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Brett and team were super awesome to work with. They kept us informed on anything we needed to get done and our closing went smoothly. This was an easy and excellent experiece!
Reply from Brett Foster
October 22nd, 2024 08:11 PM
Thank you for the kind words, Mandy! Best of luck and please reach out if I can ever be of assistance, ****************************
Fast turn around times between communications, prompt responses, great transparency and flexibility and guidance offered to choose interest rate post lock to suit market trends.
Brett, Retta and Patty were super responsive to all of my requests, questions and emails.
C
Reply from Brett Foster
October 22nd, 2024 08:12 PM
Thank you so much for the kind words, Courtney. Best of luck and please reach out if I can ever be of assistance, ****************************
Jason was very easy to work with and able to get everything done very efficiently
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:16 PM
I'm pleased to hear that your experience with the refinance process was smooth and efficient, Michael. It's important to me that things go as seamlessly as possible for my clients. If there's ever anything else you need, feel free to reach...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender