Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Great experience with Northpointe Bank. I stumbled upon them online when searching lowest interest rates on a refinance. I was skeptical if it was too good to be true, but after researching we started the application process. The process was...
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Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:17 PM
I'm pleased to hear that your refinance experience with Northpointe Bank was efficient and successful, Robert. It's completely understandable to have initial skepticism when searching for competitive rates online, but I'm glad the process met...
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Jim & the team were prompt and responsive. I also really appreciated the texts and emails as we passed through each milestone with the video of “what’s next.”
Response time was unbelievable. I was new to this process and Brett was extremely patient with us. I will certainly be using this lender moving forward.
Reply from Brett Foster
October 11th, 2024 02:06 PM
Thank you Clayton! It was great working with you and please reach if i can be of service down the road, ****************************
Thank you for all of your help
Its my pleasure to provide this review.. Ian was wonderful to work with.. he is very professional , patient and prompt with answering all your questions and was always on top of the process to move it forward..
awesome service. Tim is a very communitive loan officer. the online application system was the best I have used. The experience I had was so much better than your competitors.
Ryan was very patient and engage in my mortgage process from the beginning to the end. He provided all the information I needed and always be top of everything. I appreciate his dedication and honest and would recommend him to my friends if...
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Ian was fantastic and very responsive! I appreciate him for addressing all my concerns and providing education as needed. The entire process was smooth, easy and timely. I highly recommend his services.
Super smooth process refinancing with Ian- he was proactive, prompt, and easy to work with. He walked me through the process step by step during our first conversation and patiently answered all my questions. Highly recommend!
When purchasing a home we shopped around for rates and Ian provided us with the best rate available. In addition, he was very knowledgeable and helpful along the way. Our first house fell out of escrow but he kept our file active as we found...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender