Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
they moved extremely fast when we wanted to close in under 3 weeks and were ready ahead of time
Always a prompt response from Ian with honest and complete feedback. Also had consistent & welcome updates on the process & rates. Will likely reconnect with him on a future refinance or purchase.
responsive loan officer and coordinator, closed on time, loan officer explained things patiently and in reasonable terms.
I need the lowest possible rate in the market without any pitch or hidden fees. Pleasantly surprised to have a sales agent that just did this without
Our loan officer, Matt, was good when we were on the phone with him and always said he'd be available/get back to us but that wasn't the case. Getting updates, call backs, and email responses was difficult throughout the entire process. We...
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Reply from Matt Howard - Northpointe Bank
March 13th, 2025 02:05 PM
Thank you for sharing your experience with us. I truly value your feedback, and I'm sorry to hear that we fell short of your expectations. I appreciate the opportunity to assist with your home lending needs.
Everyone we spoke to were kind and we were able to close in a timely manner.
Reply from Brett Foster - Northpointe Bank
March 12th, 2025 02:01 PM
Hi Jillian, Thank you so much for your kind words and the great rating! I'm thrilled to hear that you had a positive experience with our team at Northpointe Bank during your refinance process. It was a pleasure working with you, and I'm glad...
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Ian was incredible. We had a rushed timeline and worked with us to ensure we would meet all deadlines. I can't emphasize how happy we were with Ian!
Nothing more to add
Smooth process and good communication.
My husband and I had a fantastic experience working with Jason to receive a quote from NorthPointe Bank. From the start, he was professional, quick to respond, and went the extra mile to guide us through the entire process. Jason is extremely...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender