Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
It was efficient, well communicated and met all our needs!
Reply from Timothy Tusing
May 5th, 2025 03:33 PM
Thank you for the awesome review Shannon!
Bret was patient with me and answered all my questions quickly and clearly. Very happy with the entire process.
Reply from Brett Foster - Northpointe Bank
May 5th, 2025 07:58 PM
I'm thrilled to hear that you were pleased with the refinancing process, Jensen. It was my pleasure to assist you and ensure all your questions were answered promptly and clearly. Thank you for your kind words and for choosing Northpointe Bank....
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great to work with.
Reply from Jim Koops
May 9th, 2025 07:14 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
There were some miscommunications among the loan officer, the construction lead from Northpointe, and my real estate agent/builder sales specialist which caused me much frustration and confusion. Also leading up to the closing, Northpointe...
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Reply from Jason Smith - Northpointe Bank
May 7th, 2025 05:53 PM
Thank you for taking the time to share your feedback. I appreciate your patience during the lending process and am sorry to hear that the solutions we provided didn’t fully meet your expectations. Thank you again for allowing us the opportunity...
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Ian sent us an updated rate when rates dropped before we decided to lock in. We had a less than 30 day closing period and Ian&co got everything done in record time. My realtor and the title company both commented how easy he was to work with...
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Reply from Ian McLellan
May 9th, 2025 12:36 AM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Ian is totally awesome. It was our first time securing a loan and he sent us updated loan documents with better rates unprompted until we locked in our loan. We had an expedited closing (28 days) and Northpointe got everything done in record...
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good communication
Jim and his team kept us informed throughout the process. Answered all questions and concerns in a timely manner and made the process smooth and easy. Would definitely recommend Jim and Northpointe to family and friends looking to financ/refinance...
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Reply from Jim Koops
May 8th, 2025 06:59 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ryan had faster response all the concern and offer best rate!
Reply from Ryan Bird
May 8th, 2025 05:47 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Brett made the process very easy for me and answered my questions promptly. His knowledge of the industry convinced me to lock my rate at the perfect time to refinance my home. I am very grateful to Brett for his professionalism and speed in...
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Reply from Brett Foster - Northpointe Bank
May 1st, 2025 03:13 PM
I'm thrilled to hear that the refinancing process was smooth and efficient for you. It was a pleasure assisting you, and I'm glad my industry knowledge helped you lock in your rate at the right time. Thank you for your kind words and trust...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender