Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We were notified about the updates through out the process and the closing was done on time
Reply from Timothy Tusing
May 14th, 2025 10:57 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Ian was wonderful. At any point If I had questions or concerns I could call, email, or text him and get an answer quickly. He definitely helped with my anxiety a lot!
Reply from Ian McLellan
May 14th, 2025 02:51 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ian was always super friendly and also super knowledgeable about the process. The team at Northpointe was also prompt and timely throughout our loan process. Experience was great, but if I could have changed anything I would have loved a call...
read more
Reply from Ian McLellan
May 14th, 2025 02:02 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
I had a very difficult situation and Matt was patient and worked to get the application approved when other banks rejected my application.
Reply from Matt Howard
May 13th, 2025 07:19 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Northpointe had a great rate and Tim was extremely responsive and answered all my questions. I would highly recommend both again!
Reply from Timothy Tusing
May 13th, 2025 12:30 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Matt was very patient with me and really worked to get my loan approved when other banks rejected my application. He took the time to explain everything to me and made sure that everything was completed on time.
Fast and easy
Reply from Matt Howard
May 12th, 2025 04:11 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Closing went smoothly
Working with Leigh-Anne Hopkins was absolutely a terrible experience. her communication was unprofessional, confusion and made it apparent she paid no attention to detail. She repeatedly asked us for documents we'd already provided. She never...
read more
Reply from Jim Koops - Northpointe Bank
May 7th, 2025 06:28 PM
Jenna, thank you for taking the time to share your feedback. Your experience is important, and I understand how frustrating it can be when unexpected issues arise at closing. I appreciate your patience as we worked to resolve it, and I'm glad...
read more
Got a good rate
Reply from Timothy Tusing
May 5th, 2025 03:32 PM
Thank you for the awesome review Sandeep!
1121–1130 of 3079
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender