Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Everything went smoothly.
Reply from Ian McLellan
May 20th, 2025 05:08 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
I started my communications with Ian in the middle of March, and just closed on our house in the first week of May. I am a first time homebuyer, and I had so many questions and concerns. Throughout the whole process Ian was available through...
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Tim moved fast and is ready with docs with plenty of time to spare.
Reply from Timothy Tusing
May 19th, 2025 11:43 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Prompt responses from Ryan and willing to explain/educate while navigating an uncommon refinance situation. phone conversations were minimal and to the point.
Reply from Ryan Bird
May 17th, 2025 04:27 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Brett was straightforward and addressed all my concern. He kept me updated throughout the process. I liked working with Kristy the loan coordinator who was prompt and responsive in documentation. I had to rewrite my closing disclosure few times...
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Reply from Brett Foster - Northpointe Bank
May 12th, 2025 12:31 PM
I'm glad to hear that your refinancing experience was seamless and that you appreciated my straightforward approach. It's great to know that Kristy was prompt and responsive with the documentation. We worked to address your needs, especially...
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Tim kept me in the loop, was available to call at any time, and always had prompt and clear answers to my questions. He also managed to get me the best terms compared to a dozen quotes from other companies.
Reply from Timothy Tusing
May 16th, 2025 03:08 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Jason was awesome and was always prompt when I had questions about the process.
Reply from Jason Smith
May 15th, 2025 05:58 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
no thank you
Reply from Jim Koops
May 15th, 2025 05:48 PM
I really appreciate the feedback and am looking forward to working with you again.
Appraisal did not happen on time, which caused multiple delays in closing, otherwise lending process was good.
Reply from Ian McLellan
May 15th, 2025 03:05 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Was easy and friendly. Also not pushy was very happy with the experience
Reply from Ian McLellan
May 15th, 2025 02:03 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
1111–1120 of 3079
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender