Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Brett was reliable and easy to work with. Didn't overburden us with calls.
Reply from Brett Foster
May 20th, 2025 05:37 PM
I'm glad to hear that you found the process reliable and straightforward, Timothy. It was a pleasure working with you on your purchase loan at Northpointe Bank. Thank you for your feedback.
Great communication and speed of closing.
Reply from Ian McLellan
May 23rd, 2025 12:38 AM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Not only did I find the lowest rate through Ian, but was able to close in a tight window of less than 3 weeks! Great communication and status updates.
Answer your customers questions, don't make them feel dumb, don't send an appraiser with complaints of professional misconduct filed against them, use an appraiser that is actually familiar with the area/market, cleary communicate closing date,...
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Reply from Ian McLellan - Northpointe Bank
May 27th, 2025 04:37 PM
Thank you for taking the time to leave a review; your feedback is important to me. We always aim to provide top-notch service, and it’s disappointing to learn we missed the mark with the solutions we provided. I appreciate you giving us the...
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Ryan was communicstive and straight forward
Reply from Ryan Bird
May 22nd, 2025 12:48 AM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Tim was great. Always available and willing to help.
Reply from Timothy Tusing
May 21st, 2025 06:22 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Brett was great even dealing with a slightly atypical closing.
Reply from Brett Foster - Northpointe Bank
May 14th, 2025 05:57 PM
I'm glad to hear that your refinancing process went smoothly. It was a pleasure working with you, and I appreciate your kind words. Best of luck, Brett
Brett was professional and very helpful throughout the process!
Reply from Brett Foster
May 14th, 2025 05:58 PM
Heil, It was a pleasure assisting you with your purchase loan at Northpointe Bank. Thank you for your kind words! Take care, Brett
Tim has always been straight forward and easy to work with.
Reply from Timothy Tusing
May 21st, 2025 02:13 AM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Ian helped my wife and I with a refinance about five years ago and also buy our new home this year. Ian and his team worked very hard to help us reach our closing date. They communicated well every step of the way and helped clarify what items...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender